Open to opportunities

Tanya Islava

@tanyaislava

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Reliable professional with a strong background in customer service.

United States

Message

What I'm looking for

I am looking for a role that values customer interaction and offers opportunities for growth.

I am a reliable and detail-oriented professional with a strong background in customer service, administrative support, and healthcare admissions. Bilingual in Spanish and English, I have proven experience in fast-paced retail, food service, and clinical settings. I am quick to learn new systems and organized in data management, committed to providing positive customer and patient experiences.

Currently, I work as a Screening/Admissions Assistant at Celerion, where I manage medical screening events, handle patient interactions, and ensure HIPAA compliance. My previous roles as a Barista at Starbucks and a Sales Associate at Dress Barn have honed my customer service skills, allowing me to deliver exceptional experiences and build customer loyalty.

Experience

Work history, roles, and key accomplishments

Current

Screening/Admissions Assistant

Current

Celerion

Mar 2022 - Present (3 years 4 months)

Managed medical screening events including vitals, ECGs, BMI, urine lab work, and blood draws. Collected and reconciled medical histories and documentation, ensuring HIPAA compliance during patient interactions and data handling.

ECG BMI Blood Draws HIPAA)Data Management Microsoft Office

Barista

Starbucks

Feb 2022 - Dec 2022 (10 months)

Prepared custom drinks and managed food handling with health certification, providing high-level customer service in a busy environment. Maintained and stocked inventory, managed back-of-house organization, and ensured cleanliness and safety standards.

Customer Service Inventory Management Team Collaboration Barista Skills Customer Satisfaction

Sales Associate

Dress Barn

Oct 2019 - Feb 2022 (2 years 4 months)

Supported customers with personalized style consultations and purchases, managing online orders and performing cashier responsibilities. Delivered exceptional service to ensure customer loyalty and participated in store closing duties.