Open to opportunities

Jasmine Richard

@jasminerichard

Message

Detail-oriented professional with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that values customer engagement and offers opportunities for growth.

I am a dedicated and detail-oriented professional with a strong background in customer service and administrative support. My experience spans over several years in various roles, including cashier, barista, and greeter, where I consistently prioritized customer satisfaction and efficient service delivery. I thrive in fast-paced environments and have a proven ability to learn new concepts quickly, which has allowed me to adapt and excel in diverse settings.

Throughout my career, I have developed a robust skill set that includes effective communication, problem-solving, and multitasking. My time at Le Pain Quotidien, Macy's, and Gristedes Supermarket has honed my ability to engage with customers, resolve issues, and maintain a clean and organized workspace. I take pride in my work and strive to exceed performance standards while fostering a positive atmosphere for both customers and team members.

Experience

Work history, roles, and key accomplishments

Cashier/Barista/Greeter

Le Pain Quotidien

Apr 2011 - Oct 2013 (2 years 6 months)

Provided a positive customer experience with fair, friendly, and courteous service. Registered sales on a cash register by scanning items, itemizing and totaling customers purchases. Resolved customer issues and answered questions.

Customer Service Communication Problem Solving Customer Engagement Sales Product Knowledge

Cashier/Barista/Greeter

Macy's

Dec 2009 - Mar 2011 (1 year 3 months)

Ensured high levels of customer satisfaction through excellent sales and service. Actively welcomed, sought out, and engaged customers with the store. Assessed customers needs and provided assistance and information on product features.

Customer Satisfaction Sales Customer Engagement Product Knowledge Communication Problem Solving Customer Service Retail Teamwork

Cashier/Barista/Greeter

Gristedes Supermarket

Aug 2008 - Nov 2009 (1 year 3 months)

Assisted in organizing all Produce items, prepared food for display. Ensured that the workspace was clean before closing. Answered customers questions and provided information on merchandise and policies.

Customer Service Product Knowledge Communication Problem Solving Teamwork Retail

Education

Degrees, certifications, and relevant coursework

Swedish Institute College of Health Sciences

Associate occupational study, Clinical and Administrative Medical Assisting

Grade: Deans list

Completed an Associate occupational study in Clinical and Administrative Medical Assisting. Gained skills in clinical procedures, laboratory techniques, and administrative tasks including EHR, coding, and scheduling. Received academic awards including the Dean's List and certifications in CPR, OSHA, HIPAA, and as a Certified Medical Assistant.