Open to opportunities

Tami Kramer

@tamikramer

I’m a results-driven Strategic Account Manager who grows revenue through retention, renewals, and consultative solutions.

United States

Message

What I'm looking for

I’m looking for a role where I can own key accounts, lead renewals and upsells, and use consultative selling to drive measurable revenue growth—while prioritizing customer success, long-term retention, and strong collaboration with sales teams.

I’m a results-driven Sales and Account Management Executive with 20+ years driving revenue growth, strengthening client retention, and building long-term business relationships. I’m known for consultative sales expertise, client advocacy, and consistently ranking among top-performing sales professionals.

In my current Strategic Account Manager role, I manage and support a portfolio of business accounts while partnering with sales representatives to improve customer retention, client satisfaction, and revenue growth. I lead contract renewal discussions and upsell initiatives, analyze account performance, and recommend customized solutions—consistently meeting and exceeding quota and performance metrics.

Previously as a Sales Executive, I exceeded sales goals for years by developing and presenting tailored digital marketing strategies across SEO, online advertising, business management software, and print solutions. I built lasting client relationships, earned President’s Club recognition, and ranked among the top performers (Top 17% and #36 of 210 in the Northeast region), reinforcing my focus on customer success and measurable growth.

Experience

Work history, roles, and key accomplishments

Current

Strategic Account Manager

Current

Rewards Network

Nov 2021 - Present (4 years 7 months)

Manage and support a portfolio of business accounts, partnering with sales representatives to improve retention and drive revenue growth. Lead contract renewal discussions and upsell initiatives, consistently meeting/exceeding performance metrics and ranking in the top quartile for client success.

Strategic Account Management Renewals Upselling Client Success Relationship Management Revenue Growth

Sales Executive

DexYP / Thryv

Mar 2003 - Aug 2021 (18 years 5 months)

Exceeded sales goals and revenue expectations by developing and presenting customized digital marketing strategies across SEO, online advertising, business management software, and print solutions. Built long-term client relationships and earned President’s Club recognition, ranking #36 of 210 representatives in the Northeast region and placing in the top 17% company-wide.

B2B Sales Digital Marketing Strategy SEO Online Advertising Sales Software Print Solutions Consultative Selling Account Management Client Retention Salesforce CRM

Travel Consultant

Avanti Travel

May 2002 - Jan 2003 (8 months)

Coordinated leisure travel arrangements including airline, hotel, and vacation bookings. Used the Apollo reservation system to manage itineraries and reservations while delivering personalized customer service.

Apollo Reservation System Itinerary Management Customer Service Leisure Travel Planning Booking Coordination client support Scheduling Logistics Coordination Relationship Management

International Liaison

Cleveland Clinic

Jan 1998 - Dec 2002 (4 years 11 months)

Coordinated international travel and lodging accommodations for patients and families. Assisted with visa applications and extensions and worked with medical staff and international clients to ensure smooth coordination of care and travel logistics.

Travel Coordination Staffing Coordination Logistics Planning Care Coordination Client Advocacy