Katy Wiese

Manages and coordinates all aspects of air travel arrangements for clients, ensuring seamless, cost‑effective travel while adhering to company policies and client requirements.

Provided 24/7 travel support to VIP clients including air, car, hotel and private charter bookings, coordinating meet-and-greet services and resolving time-sensitive travel issues.

Managed expense reporting and built tools and processes to enhance operational efficiency and optimize leisure travel services.

Supported agents by interpreting corporate contracts, delivering training, integrating technology, and resolving escalations to improve profitability and product quality.

Reviewed and negotiated airline contracts, ensured accurate costing and ticketing, and contributed to training to optimize corporate travel profit margins.

Managed corporate travel reservations and technology integration, supporting group bookings and contract negotiations for large-scale events up to 5,000 attendees.

Oversaw daily restaurant operations including inventory, hiring, training, and marketing, and developed menu offerings to drive customer satisfaction and sales.

Managed international and domestic corporate and leisure travel arrangements, handled expense and ARC reporting, and coordinated group travel for 20–500 attendees.

Managed complex itineraries for top executives and large group travel up to 10,000 participants, and led recruitment and training to expand remote team capabilities.

Completed Bachelor of Arts and Science studies focusing on Criminology, Sociology, and English Literature, graduating in December 2022.

Completed a certification program in Culinary Arts, awarded in 2012.

Completed an Associate of Occupational Studies in Biochemistry, awarded in December 2009.