CBChristopher Bareham
@cjb
Seasoned Account Manager with a proven sales track record of retention and expansion sales.
United StatesWhat I'm looking for
I have been driving the adoption of technology and data research services. My experience in account management and customer success has allowed me to build successful sales wins with customers and internal teams.
Many of my customers have been large strategic accounts such as Microsoft, Cisco, Hewlett Packard, DXC Technology, AT&T, Nike, Sephora and others.
In the last 5 years at Bigtincan/Clearslide, I was responsible for managing and growing the company's premier accounts (book of $10m) negotiated multi-year enterprise SaaS agreements averaging over $1 million. Below are a selection of my main highlights:
Closed Nike's renewal with 60% upsell through upgrading to enterprise-wide deployment
Doubled AT&T's renewal spend with negotiated full payment terms upon close
6x VSP's renewal by successfully increasing full adoption of the platform enterprise wide by all business units.
Closed a full strategic partnership after successful managing the account for multiple years https://www.bigtincan.com/company/press-releases/sacramento-kings-bigtincan-launch-strategic-partnership/
Prior to working within the Sales Enablement SaaS business. I had roles in Account Management and Customer Success at SiriusDecisions (now Forrester) and 451 Research, where I consistently achieved 100% of the KPI plan per fiscal quarter and identified growth revenue opportunities resulting in closed-won business.
Throughout my career, I have honed my skills in Salesforce, relationship building, sales forecasting, MEDDPIC, strategic planning, internal collaboration, negotiation, and ROI analysis.
Experience
BIResponsible for managing and growing Bigtincan's largest customer base. Drove enterprise-wide sales enablement solutions for customers, working closely with leadership, product, and customer success teams.
• Closed Nike's renewal with 60% upsell through enterprise-wide deployment
• Doubled AT&T's renewal spend with negotiated full payment terms upon close
• Awarded Top Sales Performer
Account Manager
ClearSlide
Apr 2018 - Dec 2020 (2 years 8 months)
Most tenured member of the sales team collaborating with customers through multiple acquisitions. Uniquely positioned with multiple tasks: driving customer success, closing new logos, retention, and sales enablement
• Closed largest company renewal at 600% growth by full enterprise deployment
• Guided Bigtincan's leadership during the acquisition
• Supported clients through full customer lifecycle
Senior Client Success Manager - Strategic
SiriusDecisions
Mar 2016 - Nov 2017 (1 year 8 months)
Promoted to Senior Client Success Manager to manage all service deliverables of SiriusDecisions' largest clients;
• Successfully made 100% of the KPI plan per fiscal quarter
• Highest client attendance to SiriusDecisions' Annual Summit event
• Identified growth revenue opportunities resulting in $150K closed-won business
• Designed, optimized, and managed Analyst briefing program.
Account Manager
451 Research
Jun 2013 - Mar 2016 (2 years 9 months)
Promoted to Account Manager to increase retention rates within the SMB client base.
• Managed 100+ clients to successfully lowered customer churn by 50%
• Made 100% of the KPI plan per fiscal quarter as Strategic Customer Success Manager before promotion
• Collaborated with the Sales Director to close the largest renewal growth for a fiscal year on the IBM account
• Managed all west coast client
Tech stack
Learn about the tools and technologies that Christopher likes to use.
Availability
Location
United StatesAuthorized to work in
Salary expectations
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