Shannon Elton
@shannonelton
Enterprise travel executive driving partnerships and platform strategy to grow membership ecosystems and revenue.
What I'm looking for
I’m an enterprise travel executive with 20+ years of experience leading large-scale partnerships, acquisition, engagement, and retention strategies across complex, multi-channel organizations. I specialize in designing travel member ecosystems that become scalable revenue engines through lifecycle strategy, data-driven decision-making, and cross-functional leadership.
Most recently, I led strategic initiatives across a $175M global membership ecosystem supporting 15,000+ agent advisors, delivering measurable improvements in acquisition, engagement, retention, and revenue performance. I drove +10% YoY acquisition growth by repositioning value proposition and channel strategy, improved bookings/revenue by +11% through lifecycle redesign and onboarding optimization, and lifted retention by +4–6% through structured, personalized, data-driven interventions.
I also build and scale member-facing programs and platforms—designing and launching 200+ member programs that increased activation and participation, and developing onboarding and engagement frameworks that improved bookings and retention. In parallel, I expand supplier ecosystems and travel marketplaces through platform strategy, supplier integrations, and enterprise partnerships (including major travel and metasearch connectivity), while leading teams across partnerships, marketing, product, and operations to deliver sustained growth.
Experience
Work history, roles, and key accomplishments
Vice President, Sales
GlobalTravel.com
Jan 2022 - Jan 2026 (4 years)
Led enterprise membership ecosystem transformation and revenue strategy across partnerships, marketing, product, and operations. Delivered +10% YoY acquisition growth, +11% bookings/revenue through lifecycle redesign, and improved retention by 4–6% via personalization and data-driven engagement.
Senior Director, National Accounts
GlobalTravel.com
Jan 2014 - Jan 2022 (8 years)
Scaled a membership-driven OTA platform from $0 to $42M revenue and 16,000 users within 12 months. Built a data-driven acquisition and engagement engine generating 75,000 leads and $2M revenue, and led integrations and platform scalability initiatives across 100+ partner relationships.
Regional Sales Manager, North America
Tourico Holidays
Jan 2010 - Jan 2014 (4 years)
Managed $125M+ annual production across 175 enterprise accounts and strategic distribution partners. Drove 25–30% portfolio growth through account expansion and negotiated large-scale global hotel and distribution agreements, including a $75M annual partnership.
National Account Executive
Dynetech Inc.
Jan 2005 - Jan 2009 (4 years)
Sold enterprise SaaS and fintech solutions across national and international markets through consultative enterprise sales cycles. Earned an Excellence Award for three consecutive years for high performance in complex B2B selling.
Sales Manager / Senior Vacation Planner
Universal Orlando Resort
Jan 1998 - Jan 2005 (7 years)
Led sales operations across 80 employees and 45 sales desks, producing $2.5M+ in annual revenue. Recognized in the top 5% of the national sales force and as a Million Dollar Sales Club honoree while managing high-volume vacation planning operations.
Education
Degrees, certifications, and relevant coursework
Columbia International University
Doctor of Philosophy (Ph.D.), Organizational Strategy & Leadership
Earned a Ph.D. in Organizational Strategy & Leadership from Columbia International University.
Stetson University
Master of Business Administration (MBA), Business Administration
Earned an MBA in Business Administration from Stetson University.
Rollins College
Bachelor of Arts (B.A.), Business & Communications
Earned a B.A. in Business & Communications from Rollins College.
Availability
Location
Authorized to work in
Job categories
Skills
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