Tamara Green
@tamaragreen
Experienced customer service professional specializing in claims adjustment and technical support.
What I'm looking for
I am an experienced customer service professional with a strong background in claims adjustment and technical support. I consistently delivered high-quality service in high-volume call center environments, resolving issues to retain customers and improve satisfaction.
At Precision Opinion, I managed initial loss reports, reviewed estimates, investigated liability claims, and ensured thorough documentation while meeting performance metrics and collaborating with teams. At Teleperformance, I supported Apple hardware and applications, performed troubleshooting and technical consultations, and maintained accuracy through quality checks.
My core strengths include Microsoft Office, report and documentation preparation, process improvement, and quality assurance. I bring strong communication, organizational, and interpersonal skills, with attention to detail and a focus on results.
I seek to leverage my claims experience and technical support skills to contribute to a customer-focused team, improve processes, and deliver reliable, professional service.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Teleperformance
Jul 2020 - Dec 2025 (5 years 5 months)
Provided technical and customer support for Apple applications and hardware, troubleshooting issues, performing account and password setups, and maintaining data accuracy and product knowledge.
Customer Service Representative
Precision Opinion
Jun 2017 - Jun 2020 (3 years)
Handled high-volume call center customer service and claims intake, compiling complete documentation for initial loss reports and investigations to determine liability while meeting/exceeding performance metrics.
Education
Degrees, certifications, and relevant coursework
San Pedro High School
High School Diploma, General Secondary Education
2010 - 2014
High School Diploma from San Pedro High School completed between September 2010 and July 2014.
Availability
Location
Authorized to work in
Job categories
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