TA
Open to opportunities

Tabatha Apfel

@tabathaapfel

Dedicated customer service specialist with strong managerial skills.

United States

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a highly motivated professional with extensive experience in customer service and management. My journey has taken me through various roles, from being a server at Fireside Dinner Theatre to a crane operator and machinist at Advanced Centrifugals. I pride myself on my attention to detail and my ability to foster exceptional client relationships, which has been recognized throughout my career.

In my previous positions, I have consistently demonstrated my ability to lead teams and improve processes. For instance, I played a key role in achieving a milestone of over 264 units in a 12-hour shift at Generac Power Systems. My commitment to excellence has earned me numerous accolades, including being recognized as a top collector in healthcare collections and receiving multiple All-Star awards for outstanding customer service.

With a strong educational background, including degrees in Accounting and Business Management, I am eager to leverage my skills in a challenging new role. I am particularly passionate about opportunities that allow me to continue learning and growing while contributing to a team-oriented environment.

Experience

Work history, roles, and key accomplishments

FT
Current

Server

Fireside Dinner Theatre

May 2022 - Present (3 years 1 month)

Served with excellent and professional customer service as a Server. Also acted as Co-Chair for the Fireside Hall of Flame program for two years.

IS
Current

Independent Shopper and Delivery Driver

Independent Delivery Services

Feb 2018 - Present (7 years 4 months)

Operated as an independent shopper and delivery driver for multiple platforms including Grubhub, Instacart, and Doordash. Consistently recognized for providing excellent customer service.

SH
Current

Hospitality Professional

Shiftgig/LGC

Oct 2018 - Present (6 years 8 months)

Provided banquet serving, bartending, and cashier services for various vendors through a staffing agency. Consistently received positive feedback and recognition for performance.

AC
Current

Floater

Advanced Centrifugals

Sep 2022 - Present (2 years 9 months)

Floated between foundry pouring as a crane operator and working in the machine shop. Operated manual and CNC machines to create custom parts for clients.

GM

Machinist/Assembler/Welder

G&V Machining

Apr 2021 - May 2021 (1 month)

Maintained a high average output on a machine running multiple parts. Assembled bushings and pins and performed MIG welding.

GS

Assembler II Floater

Generac Power Systems

Aug 2020 - Mar 2021 (7 months)

Participated in Kaizen events and received comprehensive training on the Black Line assembly process. Contributed to achieving significant production milestones during shifts.

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University logoSU

Southern New Hampshire University

Associate of Science, Accounting and Finance

2022 - 2023

Rasmussen University logoRU

Rasmussen University

Associate of Science, Business Management

2020 - 2021

Rasmussen University logoRU

Rasmussen University

Associate of Science, Health Information Technology

2018 - 2019

Grade: Dean’s List

KU

Kaplan University

Bachelor of Arts, Applied Behavioral Analysis

2016 - 2018

Grade: Dean’s List

Cardinal Stritch University logoCU

Cardinal Stritch University

Bachelor of Arts, Business Management and Business Administration

2011 - 2012

Grade: Dean’s List

Gateway Technical College logoGC

Gateway Technical College

Cosmetology

2010 - 2011

Tech stack

Software and tools used professionally

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Tabatha Apfel - Server - Fireside Dinner Theatre | Himalayas