Open to opportunities

Chris Tapia

@christapia

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Dedicated professional with extensive experience in customer service roles.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dedicated professional with a strong background in customer service and operational roles. My experience spans various industries, including entertainment, retail, and delivery services. I have honed my skills in communication, problem-solving, and teamwork, ensuring that I provide exemplary service to every customer I encounter.

Throughout my career, I have taken on diverse responsibilities, from managing food preparation and customer interactions at Regal Entertainment Group and Sam's Club to ensuring safety and security at Drais Nightclub. My ability to adapt to fast-paced environments and handle pressure has allowed me to excel in my roles, consistently meeting and exceeding expectations.

I am currently pursuing my education at Western Governors University, which complements my hands-on experience and enhances my professional development. I am eager to leverage my skills and experiences in a new opportunity that values dedication and hard work.

Experience

Work history, roles, and key accomplishments

Security

Drais Nightclub

Mar 2024 - Present (1 year 3 months)

Ensured venue safety and security by controlling IDs, conducting patrols, and resolving patron issues. Monitored staff compliance with safety protocols, responded to emergencies, and protected company assets from theft and other hazards.

Security Operations Conflict Resolution Patrols Communication Risk Management Asset Protection Patrol

Delivery Driver

Amazon

Sep 2022 - Present (2 years 9 months)

Operated a company delivery vehicle safely, navigating urban and rural areas to ensure accurate package delivery. Managed high volume deliveries, scanning packages, and providing exemplary customer service while assisting fellow drivers as needed.

Logistics Package Handling Customer Service Navigation Problem Solving Teamwork Package handling

Rotisserie/HMS

Sam's Club

Apr 2019 - Present (6 years 2 months)

Provided comprehensive customer service and maintained accurate records, reports, and files. Responsibilities included stocking goods, cleaning equipment, preparing food according to recipes, and ensuring compliance with health regulations.

Customer Service Inventory Management Critical Thinking Leadership

Floor Staff

Regal Entertainment Group

Aug 2018 - Present (6 years 10 months)

Managed front-of-house operations, including cash register operation, cash handling, and customer order processing. Maintained cleanliness and organization of dining areas, stocked products, and prepared food while providing friendly customer service.

Customer Service Inventory Management Communication Problem Solving Time Management Collaboration

Education

Degrees, certifications, and relevant coursework

Western Governors University

Undetermined, Undetermined

Currently pursuing higher education, focusing on developing new skills and knowledge in a chosen field of study. Actively engaged in coursework and academic activities.