Latreal Foster
@latrealfoster
Experienced customer service advocate with a commitment to excellence.
What I'm looking for
With over 15 years of experience in customer service, manufacturing, and administrative roles, I have honed my skills to deliver exceptional service and support. My journey has taken me through various positions, including Customer Service Advocate at Carvana and Customer Service Representative at Humane Health Care Inc. I pride myself on my ability to communicate effectively and manage time efficiently, ensuring that customer satisfaction is always my top priority.
Throughout my career, I have demonstrated proficiency in Microsoft Office and excelled in machine operation, quality control, and assembly. My commitment to enhancing team collaboration has allowed me to contribute positively to every organization I have been a part of. I am passionate about using my skills to create a seamless experience for customers while fostering a productive work environment.
Experience
Work history, roles, and key accomplishments
Customer Service Advocate
Carvana
Feb 2023 - Feb 2024 (1 year)
Provided exceptional customer support, resolving inquiries and issues efficiently to ensure high satisfaction. Managed customer accounts and communicated effectively across various channels.
Customer Service Representative
Humane Health Care Inc
Jul 2022 - Dec 2022 (5 months)
Assisted customers with health-related inquiries, providing accurate information and support. Maintained detailed records of interactions and resolved complex service issues.
Customer Service Representative
Qualfon
Sep 2021 - Dec 2021 (3 months)
Handled customer service calls and online inquiries, ensuring timely and effective resolution of issues. Utilized communication skills to enhance customer satisfaction in a remote setting.
Driver
Glovis America, Inc.
Oct 2020 - Jun 2021 (8 months)
Operated vehicles for delivery, ensuring safe and timely transportation of goods. Managed logistics and maintained vehicle logs according to company standards.
Merchandiser
Walmart
Feb 2020 - Apr 2021 (1 year 2 months)
Arranged and displayed merchandise to optimize sales and customer appeal. Managed inventory and ensured product availability on sales floors.
Customer Service Representative
Family Dollar
Jan 2020 - Sep 2020 (8 months)
Provided direct customer assistance, handling transactions and resolving product inquiries. Maintained a clean and organized sales environment.
Machine Operator/Quality Inspector
Yasufuku USA
Feb 2015 - Dec 2019 (4 years 10 months)
Operated and monitored machinery for manufacturing processes, ensuring efficient production. Performed quality control inspections to meet product standards and reduce defects.
General Office Clerk and Administrative Assistant
Georgia Department of Corrections
Aug 2017 - Nov 2018 (1 year 3 months)
Provided administrative support, managing office operations and maintaining records. Assisted with data entry and ensured smooth workflow within the department.
Machine Operator/Quality Assurance
Safa LLC
Jul 2013 - Jan 2015 (1 year 6 months)
Operated production machinery and conducted quality assurance checks on manufactured goods. Ensured adherence to safety protocols and production schedules.
Assembly Line Worker
Cagles
Jan 2009 - Nov 2012 (3 years 10 months)
Performed assembly tasks on a production line, ensuring efficient and accurate product completion. Adhered to quality standards and maintained a clean work environment.
Education
Degrees, certifications, and relevant coursework
Alabama technical college
High School Diploma, General Studies
Obtained a High School Diploma or equivalent, providing a fundamental educational background. This foundational learning prepared for entry-level positions and further vocational training.
Central Georgia Technical College
Technical Business Administration, Business Administration
Completed a program in Technical Business Administration, gaining foundational knowledge in business operations and administrative practices. This education supported the development of skills applicable to various professional roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Latreal?
You can contact Latreal and 90k+ other talented remote workers on Himalayas.
Message LatrealFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
