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@jb0
Highly skilled professional with strong communication abilities.
I am a results-driven professional with a proven track record of delivering exceptional customer service and driving business growth. With a strong background in communication, I excel in connecting with clients and utilizing multiple platforms to gather and analyze data even under pressure. My attention to detail and proactive approach allow me to provide accurate and insightful information for decision-making and enhancing business operations.
Throughout my career, I have demonstrated my ability to thrive in fast-paced environments, leveraging my adaptability and problem-solving skills to drive outstanding results. With a strong focus on customer satisfaction, I have consistently delivered high-quality service, ensuring timely resolution of issues and enhancing overall customer experience.
I am committed to delivering exceptional results and am passionate about working in environments where my skills can shine. With a strong knowledge of menu, wine pairings, and customer service standards, I am confident in my ability to provide tailored recommendations and enhance the dining experience.
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Work history, roles, and key accomplishments
Cane Rosso
Mar 2015 - Present (10 years 8 months)
Delivered high-quality customer service as a server and bartender, ensuring guest satisfaction and crafting specialty cocktails. Trained new staff and maintained a clean bar area while managing cash transactions and inventory.
Andy’s Pool Service
Jul 2024 - Oct 2024 (3 months)
Managed client relationships for over 350 accounts, ensuring high-quality service and satisfaction. Leveraged CRM software for tracking and documentation while collaborating with internal teams for service alignment.
Foodmate
Nov 2022 - Mar 2024 (1 year 4 months)
Provided world-class customer service, managing international and local client needs. Analyzed sales data, coordinated urgent deliveries, and collaborated with teams to ensure accurate parts selection and inventory management.
Degrees, certifications, and relevant coursework
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