S Z Hussain
@szhussain
Results-oriented manager with expertise in operational excellence and sales growth.
What I'm looking for
I am a results-oriented and data-driven Manager with over 7 years of experience in driving operational excellence and sales growth across multiple sites. My proven track record includes optimizing business operations, exceeding sales targets, and leading high-performing teams. At Consultmates, I have successfully managed lead generation, account management, and contract negotiations, achieving 100% client satisfaction while working with offshore teams on marketing campaigns.
Previously, as a Retail Operations Manager at Toolstation, I managed 50 staff members across 5 retail outlets, performing data analysis that resulted in a £200,000 annual revenue increase per store. My leadership in training sales and customer service teams led to closing over 200 accounts per store for our Credit Scheme product. I am proud to have achieved a 98% compliance score for health and safety across all stores and consistently exceeded sales KPIs, earning quarterly bonuses for two consecutive years.
My experience as a Franchise Manager at German Doner Kebab further honed my skills in team management and sales strategies, achieving an average sales figure of £2m across the sites I managed. I am passionate about driving business success through effective people management and strategic planning.
Experience
Work history, roles, and key accomplishments
Sales, Marketing and Negotiations Manager
Consultmates
Oct 2021 - Present (3 years 8 months)
Responsible for lead generation, prospect outreach, and account management, achieving 100% client satisfaction. Led contract negotiations with clients and procurement negotiations with suppliers, while collaborating with offshore teams on marketing campaigns and website development.
Retail Operations Manager
Toolstation (Travis Perkins)
Sep 2019 - Present (5 years 9 months)
Managed 50 staff across 5 retail outlets, increasing annual revenue by 30% to over £200,000 per store through data analysis and inventory optimization. Trained sales and customer service teams, closing over 200 accounts per store for the credit scheme product.
Franchise Manager
German Doner Kebab
Aug 2016 - Present (8 years 10 months)
Managed a team of 30 staff across 3 sites, achieving average sales of £2 million and an Average Order Value (AOV) of £15 through upsell strategies. Responsible for bank reconciliation and weekly payroll.
Education
Degrees, certifications, and relevant coursework
Southampton Solent University
Bachelor's Degree, Business Management
Grade: Hons
Studied Business Management with Honors, focusing on core business principles and practices. Gained comprehensive knowledge in various aspects of business operations and strategy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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