Lucas Smyth

I am a dynamic and results-driven professional with four years of management experience in a fast-paced restaurant environment. My expertise lies in leading teams, fostering collaboration, and driving performance to achieve business targets. I pride myself on being an exceptional communicator, engaging effectively with both customers and staff to ensure high levels of satisfaction and operational efficiency.

In my current role as a Restaurant Manager at Nandos, I lead a high-volume restaurant with a team of 35-45 staff, primarily first-time employees from abroad. I manage operations for a restaurant generating £56,000 weekly, ensuring seamless service and profitability. My commitment to excellence is reflected in my ability to consistently achieve all KPIs, including customer ratings and health & safety audits, ranking in the top 10 out of 473 locations.

My passion for delivering excellent customer service drives me to seek new challenges where I can apply my leadership and operational expertise. I am organised and detail-oriented, adept at scheduling, stock management, and sales analysis to optimise operations and enhance team performance.