braedan hollick
@braedanhollick
Outgoing and innovative manager with extensive customer service experience.
What I'm looking for
I am an outgoing and innovative individual who takes pride in my work. With years of experience in retail and customer service, I excel at creating positive experiences for customers and thrive in team environments. My ability to absorb information quickly and learn on the job has allowed me to contribute effectively to various roles.
Throughout my career, I have held multiple positions, including Supervisor and Manager, where I have developed strong problem-solving skills and the ability to handle conflicts with ease. My experience in family-owned businesses has equipped me with the skills to make on-the-job decisions and ensure quality control in all aspects of operations. I am passionate about building relationships and creating opportunities for growth within my team.
Experience
Work history, roles, and key accomplishments
Manager
The Filthy Moustache UK Ltd
Aug 2024 - Present (11 months)
Manages stock deliveries, inventory, and food preparation, while delegating tasks and ensuring food quality and safety standards. Oversees specials, offers, and customer inquiries, maintaining high service levels.
Supervisor
Dunelm Didcot
Dec 2023 - Aug 2024 (8 months)
Handled customer inquiries and acted as manager on shift, overseeing goods-in and deliveries. Managed till cashing up, delegated tasks, and ensured work was completed safely and timely.
Supervisor
Hampers.com
Oct 2023 - Dec 2023 (2 months)
Trained new employees to a high standard, ensuring the production line ran efficiently and hampers met quality standards. Oversaw the production process and maintained product quality.
Sales Assistant
Toolstation Didcot
May 2023 - Sep 2023 (4 months)
Served customers at the till, assisted with product inquiries, and restocked the store. Ensured efficient store operations and customer satisfaction.
Event's Coordinator
The Knickerbocker Ice Cream Company
Jan 2023 - May 2023 (4 months)
Supervised caterers and junior event coordinators, assisting with the setup and breakdown of vendor food trucks. Managed customer service, incoming deliveries, and resolved problems and guest inquiries.
Warehouse Operative
Hampers.com
Aug 2022 - Dec 2022 (4 months)
Involved in the production of luxury gift hampers, including the loading and unloading of products on pallets. Ensured efficient material flow for the assembly of gift hampers.
Chef and Facilities Maintenance
United Kingdom Centre of Ecology and Hydrology
Jun 2022 - Aug 2022 (2 months)
Prepared food, managed the till, and processed payments, ensuring cleanliness in the food environment. Provided general customer service, handled food and allergen inquiries, and assisted with facilities maintenance.
Sales Assistant
City Electrical Factors Didcot
Aug 2021 - May 2022 (9 months)
Advised customers on building and electrical products, finding solutions to suit their needs and upselling products. Managed product ordering from suppliers for stock and created efficient customer quotes.
F&B Associate
Courtyard Hotel
May 2021 - Aug 2021 (3 months)
Managed food and beverage orders, handled customer requests, and provided room service. Conducted general stock take and set up meetings for clients according to their specific needs.
Sales Assistant
Poundland Didcot
May 2020 - Jun 2021 (1 year 1 month)
Supported till operations, managed general store tidiness, and handled deliveries and stock intake. Solved everyday problems while providing excellent customer service.
Warehouse Operative
Tesco
Feb 2021 - May 2021 (3 months)
Operated as a Warehouse Operative, picking boxes and trays from pallets into cages for distribution to stores. Utilized MHE machinery and PPPT trucks to efficiently move products.
Food Retail
Sainsburys
Dec 2019 - Jan 2021 (1 year 1 month)
Performed online shopping duties, including picking and packing, and occasional warehouse work. Provided general customer service, initially in the cafe and later in the online department.
Supervisor/Team Leader
The Knickerbocker Ice Cream Company
Mar 2016 - Apr 2019 (3 years 1 month)
Managed the making and selling of ice cream and other products, including the setup and breakdown of food trucks. Handled general customer services, incoming deliveries, and stock intake, while building rapport with customers.
Education
Degrees, certifications, and relevant coursework
Alberton Matric Project
GCSE/Matric Certificate, General Studies
Activities and societies: English A, Afrikaans C, Life sciences B, Financial Mathematics B, Geography B, Economics B, Physical Education B
Achieved a comprehensive high school education with strong results in various subjects. Developed foundational knowledge in English, Afrikaans, Life Sciences, Financial Mathematics, Geography, Economics, and Physical Education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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