Weronika Giec
@weronikagiec
Experienced hospitality manager driving service excellence and team performance.
United KingdomWhat I'm looking for
I am an experienced hospitality manager with over a decade in customer-facing roles, progressing from entry positions to senior leadership. My career highlights include Restaurant Manager at Pizza Express and General Manager at Five Guys, where I opened and ran a new site.
At Five Guys I led recruitment, training, stock control, labour optimisation and achieved consistently high mystery shopper scores while maintaining food safety and budgetary targets. I take a hands-on approach to operations and staff development.
As Restaurant Manager at Pizza Express I advanced through multiple roles over many years, owning service standards, KPIs, waste control, forecasting and reporting. I focus on inspiring teams, delivering brand standards, and improving customer experience.
I am now seeking a new management opportunity where I can apply my leadership, operational and customer-service strengths to drive sales, improve team performance and contribute to organisational success.
Experience
Work history, roles, and key accomplishments
Store Manager
Cooplands
Oct 2024 - Jan 2026 (1 year 3 months)
Responsible for overall store performance, driving sales and profitability while ensuring high customer satisfaction and compliance with food safety and H&S standards. Led recruitment, training, scheduling, cost controls and local marketing to increase footfall.
General Manager
Five Guys
Jan 2022 - May 2024 (2 years 4 months)
Opened and managed a new Windsor store, maintaining food quality and safety while optimising labour and stock to meet budget and reduce waste; achieved consistently high mystery shopper scores. Led recruitment, training and performance reviews to deliver strong customer experiences.
Restaurant Manager
Pizza Express
Jan 2010 - Nov 2021 (11 years 10 months)
Progressed to Restaurant Manager overseeing multiple locations, ensuring brand standards and exceptional customer service while managing stock, waste control, labour and KPI reporting. Recruited and developed teams and produced operational reports for management.
Education
Degrees, certifications, and relevant coursework
Adult and Community Learning, York
ESOL course, English for Speakers of Other Languages (ESOL)
2025 -
Enrolled in ESOL (English for Speakers of Other Languages) provision through Adult Community Learning in York.
Northbrook College (part of Greater Brighton Metropolitan College)
NVQ, Team Leadership and Management
2016 - 2018
Completed NVQ or vocational qualification in Brighton focused on team leadership and management between 2016 and 2018.
City & Guilds / ILM
ILM Level 2 Diploma in Team Leading, Team Leading
Awarded ILM Level 2 Diploma in Team Leading (City & Guilds accredited), focused on supervisory and team leadership skills.
Availability
Location
United KingdomAuthorized to work in
Job categories
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