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Syed Muqseeduddin

@syedmuqseeduddin

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I drive enterprise adtech success across identity resolution, data collaboration, activation, and measurement.

India

Message

What I'm looking for

I'm interested in AdTech, MarTech, programmatic, data collaboration, and AI-driven customer success roles where I can lead enterprise technical delivery, solve complex data problems, and improve customer outcomes.

I lead end-to-end technical success for enterprise accounts on LiveRamp Connect, covering RampID-based identity resolution, data collaboration, activation, and measurement.

Across LiveRamp and Cognizant, I've managed six strategic enterprise accounts, delivered 150+ implementations, maintained 4.5–5/5 CSAT and 97–99% SLA attainment, and reduced issue resolution time by up to 40%.

Previously, I led product and delivery for AI-powered healthcare SaaS platforms at Zibew, scaling DigitalRX.io and DigitalPharmacy.io to 100+ international customers. I'm continuing to build my AI capabilities through Generative AI engineering and agentic AI exploration.

Experience

Work history, roles, and key accomplishments

Current

Senior Technical Account Manager

Current

LiveRamp

Jul 2026 - Present (3 months)

Transferred in-house to LiveRamp as Senior TAM after 2.5 years managing the LiveRamp account from the Cognizant side. Own end-to-end technical success for enterprise accounts on LiveRamp Connect — spanning RampID-based identity resolution, data collaboration, activation, and measurement workflows across partners including Google, Meta, Amazon, and The Trade Desk.

Technical Account Manager

Cognizant

Jan 2024 - Jun 2026 (2 years 5 months)

Managing high-touch enterprise accounts for LiveRamp, a global data collaboration and identity platform serving leading brands, advertisers, and enterprises.

- Own end-to-end technical success for 6 enterprise accounts (ACV $350K–$2.5M) across onboarding, identity resolution, activation, and measurement.
- Maintained 4.5–5/5 CSAT and 97–99% SLA across 150+ implementations.
- Cut issue resolution

Product Manager

Zibew

Oct 2022 - Jan 2024 (1 year 3 months)

Led end-to-end product and project management for AI-powered healthcare SaaS platforms.

- Led product and delivery for AI-powered healthcare SaaS platforms (DigitalRX.io, DigitalPharmacy.io — later acquired by MM Helix), scaling to 100+ international customers across LATAM, Middle East, India, and Sri Lanka.
- Delivered product demos and led client communications across multiple countries (US, L

Business Analyst

Zibew

Feb 2022 - Sep 2022 (7 months)

- Managed delivery operations for pharmacy e-commerce platforms across Peru and Sri Lanka, coordinating stakeholders, developers, and QA for feature delivery.

- Designed workflows for AI chatbot systems supporting appointment booking, medication reminders, health tracking, and patient engagement automation.

- Supported Agile project coordination and sprint execution.

Project Manager

Cimetrics Solutions and Systems Pvt Ltd

Aug 2019 - Sep 2021 (2 years 1 month)

- Managed end-to-end execution of multiple projects — planning, delivery tracking, stakeholder communication, and vendor coordination — ensuring on-schedule delivery.

- Developed strong fundamentals in execution governance, client handling, and operational planning.

Research Analyst

Classnote

Oct 2017 - Jul 2019 (1 year 9 months)

Classnote is an EdTech startup focused on building an EduNetwork.

- Conducted market research, competitive analysis, and business model evaluation to support product strategy and growth planning.
- Contributed to feature discovery through learner behavior analysis and user research.
- Collaborated cross-functionally with product, operations, and technical teams across the early product lifecycle