jaydeep patel

I am a dynamic and results-driven Technical Account Manager and Business Analyst with a proven track record in Agile methodology, stakeholder management, and solution delivery. My experience has equipped me with the skills to enhance customer satisfaction and retention, achieving a remarkable 90% on-time project completion rate. I excel at bridging the gap between business and technology through data-driven insights and cross-functional collaboration.

In my current role at Superleap, I spearhead the delivery of customized solutions, consistently exceeding client expectations. I act as a strategic liaison between enterprise clients and technical teams, ensuring seamless project delivery while identifying upsell opportunities that contribute to revenue growth. My previous experience as a Lead Business Analyst at LeadSquared allowed me to author detailed functional specifications and conduct comprehensive training programs, significantly increasing product adoption and utilization.