Syed Junaid Ahmed

I am a customer-focused support and operations professional with six years of call center experience serving inbound and outbound telecommunication and healthcare campaigns. I excel at high-volume outreach, lead generation, and closing commission-based deals while maintaining compliance and positive customer outcomes.

I have founded and managed a remote home-services business serving U.S. and Canadian markets, hiring and coordinating technicians, scheduling jobs, and generating leads through social media. I am proficient with automated dialer systems (ViciDial), multi-platform outreach (Twitter/X, Discord, Reddit), and resolving technical issues quickly.

I bring strong communication, active listening, problem-solving, and time-management skills, and I am well-prepared for remote operations with a stable setup. I seek roles where I can apply client relations, customer support, and operations expertise to improve processes and customer satisfaction.