Swetha Denny

Provided first-level technical support for Apple products, handling customer inquiries, troubleshooting issues, and coordinating with internal teams to resolve escalated problems.

Developed and implemented outbound sales strategies for Twitter advertising, prospecting and acquiring clients, and managing client relationships to drive revenue growth.

Articulated technical product details to prospective clients, managed client relationships, and drove sales growth through presentations and demonstrations.

Recovered outstanding debts through strategic communication and negotiation, analyzed financial data to prioritize collections, and maintained compliance with regulations.

Conducted market research and developed sales strategies, built client relationships, and exceeded sales targets through effective marketing campaigns.

Provided exceptional customer support via phone, email, and live chat, resolving issues and ensuring satisfaction through effective communication.

Diploma in Business Marketing from Seneca College, North York, ON, from January 2021 to December 2022.

Bachelor's in Fashion Technology from Yeldo Mar Baselios College, Kothamangalam, Kerala, India, from June 2017 to May 2020.