Geetika Jaswal

Provided customer support across multiple communication channels, ensuring high customer satisfaction. Identified and flagged platform bugs, fraudulent activities, and technical issues to prevent potential risks. Conducted in-depth analysis of customer feedback to enhance service quality and user experience.

Personalized solutions based on customer needs and effectively communicated them. Worked in a team environment, demonstrating shared responsibility and accountability. Demonstrated knowledge of Apple products and services.

Managed high-volume customer inquiries, resolving issues efficiently while maintaining service excellence. Used CRM tools to track customer interactions and provide personalized support. Developed and implemented strategies to improve customer engagement and loyalty.

Studied graphic design principles and techniques, including visual communication, typography, and digital imaging. Gained proficiency in industry-standard software and tools.

Focused on human resource management practices, including recruitment, training, and employee relations. Developed skills in organizational behavior and HR policies.

Completed a comprehensive curriculum in business administration, covering areas such as marketing, finance, and management. Developed strong analytical and problem-solving skills applicable to various business environments.