Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@pramodkandel
Motivated professional with expertise in customer service and technical support.
I am a motivated and customer-focused professional with over 3 years of experience in customer service and technical support. My background in digital marketing and computer networking has equipped me with the skills to provide exceptional client experiences and resolve issues efficiently. I take pride in building long-term customer relationships and ensuring satisfaction in every interaction.
In my recent role as a Computer System & Network Technician, I served as the first point of contact for customer technical support, successfully resolving over 150 tickets daily. My technical troubleshooting skills have allowed me to diagnose and escalate complex issues effectively, while my attention to detail ensures that I maintain high standards in documentation and inventory management. I am passionate about the automotive industry and thrive in team-oriented environments.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Copier Earth
Jan 2023 - Sep 2024 (1 year 8 months)
Provided first point of contact for customer technical support, resolving over 150+ tickets daily. Diagnosed and escalated complex issues, managed IT supplies, and developed documentation to enhance team efficiency.
111IT
Mar 2021 - Nov 2022 (1 year 8 months)
Provided technical and customer support for eCommerce platforms, managed digital campaigns, and enhanced client satisfaction through effective communication and troubleshooting.
Degrees, certifications, and relevant coursework
Diploma in Computer System & Network Technician, Computer Networking
2023 - 2024
Studied Computer System & Network Technician, focusing on networking fundamentals, troubleshooting, and technical support. Gained hands-on experience in resolving customer issues and managing IT supplies.
Associate Degree in Digital Marketing, Digital Marketing
2021 - 2022
Completed a Digital Marketing Associate program, providing technical support for eCommerce platforms and managing digital marketing campaigns. Enhanced client satisfaction through effective communication and troubleshooting.
Software and tools used professionally
You can contact Pramod and 90k+ other talented remote workers on Himalayas.
Message Pramodgarvit jain
Technical Support Representative, Teleperformance
Tanjim Islam
Computing Solutions Advisor, Best Buy
Avneesh Sood
Wireless Consultant, Staples
Jared Capacio
Support Specialist, Acera Insurance
Leonard Jean
Bilingual IT Support, BFG enterprises
Shade Ayekun
Real Time Analyst, NTT Data
Ravi User
Technical Support Advisor (Tier 2), Concentrix
Nirali Bhoi
Technical Support Advisor, Kelly Services (Canada), Ltd
Mohsin User
IT Support & Technical Documentation Contributor, Jobskillshare Platform
Navid Rahim
Field Representative, Mosaic Marketing Solutions