Pramod Kandel

I am a motivated and customer-focused professional with over 3 years of experience in customer service and technical support. My background in digital marketing and computer networking has equipped me with the skills to provide exceptional client experiences and resolve issues efficiently. I take pride in building long-term customer relationships and ensuring satisfaction in every interaction.

In my recent role as a Computer System & Network Technician, I served as the first point of contact for customer technical support, successfully resolving over 150 tickets daily. My technical troubleshooting skills have allowed me to diagnose and escalate complex issues effectively, while my attention to detail ensures that I maintain high standards in documentation and inventory management. I am passionate about the automotive industry and thrive in team-oriented environments.