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Susan Macharia

@susanmacharia

Executive Assistant and remote administrative support professional, skilled in confidential communications, scheduling, and operational coordination.

Kenya
Message

What I'm looking for

I’m looking for an Executive Assistant or administrative support role where I can support leadership remotely, manage complex calendars, coordinate meetings and travel, and handle confidential documents while improving operations.

I provide high-level executive and administrative support, with a focus on keeping leadership organized and productive through precise calendar management, meeting coordination, and confidential correspondence. I’m comfortable handling the day-to-day details that keep operations running smoothly, including travel coordination and operational support.

In my recent role, I supported executives with executive administrative assistance across scheduling, correspondence, and remote coordination. I prioritize clear communication, attention to detail, and reliable follow-through—especially when timelines and sensitive information are involved.

Before this, I expanded my impact through Human Resources, supporting recruitment, onboarding, employee relations, and documentation while ensuring compliance and organized HR operations. I also worked as a Monitoring & Evaluation Officer, managing reporting, coordination, and data analysis activities with project teams.

Earlier in my career, I built a strong technical foundation as an ICT Intern through troubleshooting, user assistance, and system maintenance support. With tools like Google Workspace, Microsoft Office, and collaboration platforms, I combine administrative excellence with practical problem-solving and remote collaboration.

Experience

Work history, roles, and key accomplishments

OA

ICT Intern

Office of the Vice President & Ministry of Home Affairs

Jan 2012 - Present (14 years 4 months)

Provided technical support, troubleshooting, user assistance, and system maintenance support as an ICT intern. Supported day-to-day ICT needs through responsive problem-solving and basic maintenance activities.

Education

Degrees, certifications, and relevant coursework

University of Nairobi logoUN

University of Nairobi

Human Resources Management and Services

Studied Human Resources Management and Services at the University of Nairobi.

MC

Michuki Technical College

Diploma in ICT, Information and Communication Technology (ICT)

Completed a Diploma in ICT at Michuki Technical College.

KC

Kenya Polytechnic University College

Certificate in ICT, Information and Communication Technology (ICT)

Completed a Certificate in ICT at Kenya Polytechnic University College.

Tech stack

Software and tools used professionally

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