Nelius Mwangi

Provide high-level administrative support to the executive team, including calendar management, meeting coordination, and travel arrangements. Manage recruitment processes and maintain employee records, ensuring compliance with policies. Prepare reports and coordinate internal events to enhance employee engagement.

Organize and manage appointments, emails, and correspondence for management. Screen inquiries, coordinate travel arrangements, and maintain organizational files. Provide high levels of customer service and execute general administrative tasks.

Organize appointments and manage emails for management. Screen calls and coordinate travel arrangements. Maintain organizational files and provide general administrative support, ensuring high levels of customer service.

Acted as the first point of contact between the organization and the community. Provided customer service, maintained databases, and supported project progress. Suggested effective office procedures and followed up on queries.

Served as the first point of contact for clients and contributed to CSR annual plans. Organized community support programs and maintained administrative files, ensuring effective communication and customer service.

Maintained administrative files and provided customer service. Organized client databases, processed payroll, and trained new employees on job functions, ensuring high levels of support and efficiency.

Completed a virtual assistance course that covered essential skills for administrative support, including communication, organization, and technology proficiency. Gained practical knowledge in managing schedules, handling correspondence, and providing customer service.

Studied the principles and practices of criminal justice, focusing on law enforcement, legal systems, and the impact of crime on society. Developed critical thinking and analytical skills necessary for understanding complex legal issues and the functioning of the criminal justice system.