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Steven UserSU
Open to opportunities

Steven User

@stevenuser5

Staff Software Engineer specializing in full-stack, AI/ML, and cloud.

United States
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What I'm looking for

I seek senior engineering roles delivering scalable AI/ML and cloud-native systems, with collaborative, remote-first teams, strong technical ownership, and opportunities to mentor and shape architecture.

I am a proactive, results-driven Staff Software Engineer with over 13 years of experience building scalable full-stack systems for financial, insurance, and healthcare industries across enterprise and startup environments. I specialize in designing microservices, cloud infrastructure on AWS and GCP, AI/ML solutions, and production DevOps workflows to deliver reliable, high-performance products.

I have led cross-functional teams to build AI-driven fraud detection, RAG-based advisory systems, real-time payment and market-data services, and large-scale ETL and streaming pipelines. My technical breadth spans backend (Go, Django, FastAPI), cloud/DevOps (EKS, OpenShift, Terraform, CI/CD), data and ML (Spark, TensorFlow/PyTorch, LangChain), and observability, enabling me to drive end-to-end delivery in remote-first organizations.

Experience

Work history, roles, and key accomplishments

Citigroup logoCI
Current

Staff Software Engineer

Feb 2020 - Present (6 years 5 months)

Designed and built scalable microservices and real-time payment/trading services using Django, FastAPI and Go, reducing international wire transfer latency by 40% and supporting 20M+ retail customers; implemented CI/CD, container orchestration and RAG/ML systems to improve fraud detection (30–40% fewer false positives) and operational accuracy.

OH

Senior Software Engineer

Oscar Health

Aug 2012 - Dec 2019 (7 years 4 months)

Led migration from a Ruby monolith to Go microservices for virtual care platforms, improving performance and reliability for 24/7 telehealth services; built real-time notifications, observability and AI-powered search, and deployed systems on GCP with CI/CD pipelines.

Education

Degrees, certifications, and relevant coursework

University of Pennsylvania logoUP

University of Pennsylvania

Master of Science, Computer Science

2010 - 2012

Completed a Master of Science in Computer Science focusing on advanced topics in machine learning and distributed systems.

University of Pennsylvania logoUP

University of Pennsylvania

Bachelor of Science, Computer Science

2005 - 2010

Completed a Bachelor of Science in Computer Science with coursework and projects in systems, algorithms, and software engineering.

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