In my current role as an Insurance Authorization Coordinator, I consistently exceed metrics, managing a 300+ referral authorization work queue and fostering cross-functional relationships. Previously, as a Referral Coordinator, I efficiently handled 400+ weekly referrals, prioritizing calls for urgent scheduling and maintaining 100% quality assurance. My experience as an Emergency Dispatch Operator and Asset Protection Investigator reflects my ability to handle high-pressure situations effectively, demonstrating strong organizational skills and attention to detail. With an Associates in Arts from Elizabethtown Community & Technical College, coupled with proficiency in Microsoft Office Suite, Google Suite, Zoom, and Microsoft Teams, I am eager to contribute my skills and collaborative mindset to a dynamic team focused on excellence. Let's connect and explore how I can bring value to your organization.
SFSteven Finney
@stevenfinney
Dynamic professional with a diverse background in healthcare, 911 dispatch, and asset protection.
United StatesExperience
Work history, roles, and key accomplishments
BGInsurance Authorization Coordinator
Baptist Health Medical Group
Sep 2020 - Present (4 years 8 months)
Exceeding weekly deadlines with 80+ approvals, adeptly manages a 300+ referral queue in Epic software. Expertly liaises with adjusters, case managers, and vendors through diverse channels. Successfully processes 400+ referrals weekly, maintaining precise healthcare records in EMR database. Demonstrates autonomy, ensuring accurate and complete healthcare data verification before EHR scanning.
JOEfficiently coordinated 100+ daily law enforcement dispatches using CAD system, prioritizing safety. Managed system updates, documented activities, and provided customer support. Maintained sensitive data in the database, enhancing officer safety during critical paperwork service.
HCInstrumental in an internal investigation, recovered over $1M in stolen merchandise. Conducted 50+ daily audits, addressing errors, shrink, and damages. Displayed meticulous attention to detail, analyzing data and exporting 168 hours of surveillance footage to support investigations, claims resolution, and facility operations, mitigating internal and external losses.
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