Stephen Tommy
@stephentommy
I resolve client issues and strengthen trust through customer experience, risk management, and tailored financial service solutions.
What I'm looking for
I've supported client and investor satisfaction at Mouka Limited, God's Owned Business Limited, and a microfinance bank by resolving inquiries, processing documentation, and delivering tailored service.
At Mouka Limited, I verify and process incoming and outgoing goods documentation, inspect quantities and quality, and maintain accurate clearance records. My background also includes relationship management, business opportunity research, audit trails, workstation technical support, and applying neuromarketing principles to create more empathetic customer interactions.
Experience
Work history, roles, and key accomplishments
Clearance Officer
Moukali Limited
Jan 2024 - Present (2 years 7 months)
Verifying and processing documents for incoming and outgoing goods, inspecting goods to confirm quantities and quality match documentation, and maintaining accurate records of all cleared goods and materials.
Education
Degrees, certifications, and relevant coursework
Open University (OpenLearn)
Risk Management
Pursued studies in Risk Management through the Open University's OpenLearn platform.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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