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Stephen TommyST
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Stephen Tommy

@stephentommy

I resolve client issues and strengthen trust through customer experience, risk management, and tailored financial service solutions.

Nigeria
Message

What I'm looking for

I'm looking to improve service delivery, minimize risks, and build lasting client trust in a fast-paced financial environment.

I've supported client and investor satisfaction at Mouka Limited, God's Owned Business Limited, and a microfinance bank by resolving inquiries, processing documentation, and delivering tailored service.

At Mouka Limited, I verify and process incoming and outgoing goods documentation, inspect quantities and quality, and maintain accurate clearance records. My background also includes relationship management, business opportunity research, audit trails, workstation technical support, and applying neuromarketing principles to create more empathetic customer interactions.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

OO

Open University (OpenLearn)

Risk Management

Pursued studies in Risk Management through the Open University's OpenLearn platform.

Tech stack

Software and tools used professionally

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