Open to opportunities

Emmanuel Benjamin

@emmanuelbenjamin1

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Customer service and assistant manager focused on reliable operations and growth.

Nigeria

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What I'm looking for

I’m looking for a role where I can enhance my professional skills through hard work and teamwork—handling responsibilities with trust, supporting customers effectively, and growing into stronger operational and customer service impact.

I’m a customer service professional with experience spanning customer care, data entry, and branch operations. I’ve supported people through registration and service processes, handled communication and coordination, and consistently worked to solve issues quickly and professionally.

I also bring strong organizational and decision-making capabilities developed through roles as Personal assistant & secretary, Customer service representative, and Manager/Ass. Manager. Alongside my HND/ND background in Architectural Technology, I’m ready to keep building my skills in an organization that values hard work, team work, and trust in caring out responsibilities.

Experience

Work history, roles, and key accomplishments

Assistant Manager

PJL Trend

Dec 2022 - Aug 2023 (8 months)

Assisted with overseeing sales operations and supporting data entry tasks. Coordinated with team members and helped manage customer-facing workflows during shift operations.

Assistant Management Sales Operations Data Entry Team Coordination Customer Support Documentation Coordination

Branch Manager

FinNew-Fintech

Aug 2022 - Oct 2022 (2 months)

Oversaw branch sales operations and supported routine customer handling. Completed data entry tasks and coordinated activities with team members to keep operations on track.

Sales Operations Branch Management Data Entry Team Coordination Customer Service Documentation Record keeping

Branch Manager

FinNew-Fintech

May 2022 - Jul 2022 (2 months)

Managed day-to-day branch activities including sales operations and coordination. Handled data entry and supported customer registration and documentation activities.

Branch Management Sales Operations Customer Registration Data Entry Documentation Coordination Customer Service

Customer Care Representative

BM Tech

Feb 2020 - Jul 2020 (5 months)

Assisted customers by helping them navigate the survival funds process and supporting individual registration into the program. Performed customer service and basic data entry while supporting communications with clients.

Customer Service Data Entry Customer Onboarding Communication Skills Problem Solving Record keeping

Personal Assistant

Ukara Couture

Jan 2018 - Dec 2019 (1 year 11 months)

Provided administrative support by assisting with planning, scheduling, and organizing meetings and customer calls. Helped oversee fashion designs and day-to-day sales and fashion operations.

Administrative Support Scheduling Meeting Coordination Customer Support