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Stephan The PirateSP
Open to opportunities

Stephan The Pirate

@stephanthepirate

I support customers remotely across insurance, utilities, case analysis, and flexible service operations.

United States
Message

What I'm looking for

I'm seeking a work-from-home position that is part-time or offers flexible hours, where I can use my customer support, phone communication, data entry, insurance, and case analysis experience.

I've supported customers in remote roles at Medicare and Healthcare and Epcor Water Utilities, helping people transition to Medicare, manage water accounts, answer questions, and arrange payment extensions for low-income families.

At Cognosante, I reviewed 1095-A errors, adjusted records using available information, and called consumers about document update approvals or denials. I also bring insurance enrollment experience, including Medicare Part D PDP signups, and held a health insurance license in 13 states.

Alongside customer-facing work, I operate Black Flag Trading Company DBA Pirates Bones N Booty, create handmade pirate-inspired clothing for Renaissance Festivals, and have experience in writing, editing, layout design, security, and asset protection.

Experience

Work history, roles, and key accomplishments

AU
Current

Security Officer

Allied Universal

Jan 2026 - Present (7 months)

Relief officer covering shifts due to call offs, vacations, or NCNS.

BB
Current

Owner/Operator

Black Flag Trading Company DBA Pirates Bones N Booty

Jan 2021 - Present (5 years 7 months)

Personal side business selling pirate-inspired handmade clothing at Renaissance Festivals during summer months.

MH

Benefits Advisor

Medicare and Healthcare

Jun 2019 - Oct 2021 (2 years 4 months)

Assisted individuals aging into Medicare to transition from company group coverage to Medicare or individual Healthcare. Worked from home.

CL

Case Analyst II

Cognosante, LLC

Jan 2019 - Apr 2019 (3 months)

Worked on 1095-A forms with errors, adjusted according to available information, and called consumers to inform them of approval or denial of document update requests.

SM

Freelance Writer

Salire Magazine

Sep 2018 - Nov 2018 (2 months)

Interviewed individuals and wrote articles on various topics. Wrote headlining article in November issue featuring Strong Women with Jill Kimmel.

TC

Insurance Agent

The Results Companies

Oct 2017 - Dec 2017 (2 months)

Worked during Annual Enrollment Period for Medicare Part D PDP signups for seniors. Acquired Health insurance License and licensed in 13 states.

MC

Security Officer

Marksman Security Corporation

Jun 2017 - Oct 2017 (4 months)

Patrolled a set area encompassing 4 office buildings, assisted construction and cleaners with site access, and monitored property activity.

SS

Security Officer

Securitas Security Services

Sep 2015 - Aug 2016 (11 months)

Worked at various sites, checking in trucks, inspecting trailers, and confirming badges.

WS

Asset Protection Associate

Wal-mart Supercenter

Mar 2015 - Jul 2015 (4 months)

Researched safety accidents and hazards, patrolled floor for possible shoplifters, and ensured security and safety policies were followed.

EU

WFH Agent

Epcor Water Utilities

Oct 2012 - Jun 2014 (1 year 8 months)

Assisted customers with water accounts, answered questions, edited accounts, and created payment extensions for low income families. Job was through Vertex Business Solutions.

DP

Editor/Layout Designer

Destiny Image Publishers

Sep 2006 - Jun 2010 (3 years 9 months)

Edited and typeset classic books for reprint and re-designed covers for said books.

Education

Degrees, certifications, and relevant coursework

BS

Big Spring High School

High School Diploma, General Studies

Completed high school education, earning a diploma.

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