Stella Njau

I am a driven hospitality and customer operations professional with over 3 years supporting front desk operations, guest relations, reservations and service delivery within high-volume restaurant environments.

I have managed daily guest flow, reservation systems, POS transactions and service coordination across multiple dining outlets while supporting teams handling hundreds of customer interactions per week using digital systems and remote communication tools.

I recently completed a Full Stack Software Engineering Bootcamp, adding practical skills in web development, version control and API-based systems to my operational experience, and I seek to apply these technical foundations to customer operations support or junior technology roles.

I bring a customer-first mindset, proven ability to improve service accuracy and guest flow, and a collaborative approach that helps cross-functional teams deliver consistent, high-quality service in fast-paced settings.