Christine Adhiambo
@christineadhiambo
Experienced hospitality professional dedicated to exceptional customer service.
What I'm looking for
I am a hospitality professional with 6 years of experience in various roles within the industry. My journey began with a diploma in Hotel and Restaurant Management from Moi University, where I developed a strong foundation in customer service and operational efficiency. Throughout my career, I have consistently demonstrated my ability to inspire positivity and productivity among my colleagues, leading to remarkable customer satisfaction rates.
In my most recent role as a Restaurant Cashier at Java House Africa, I achieved a 95% customer satisfaction rate and enhanced overall restaurant efficiency by 20%. My commitment to excellence is evident in my meticulous handling of transactions, achieving a 98% accuracy rate. I thrive in fast-paced environments and take pride in fostering positive customer interactions, which has resulted in a 90% customer retention rate. I am passionate about implementing process improvements that drive efficiency and elevate the customer experience.
Experience
Work history, roles, and key accomplishments
Restaurant Cashier
Java House Africa
Mar 2022 - Present (3 years 2 months)
Processed customer transactions with a 98% accuracy rate and ensured a 95% customer satisfaction rate through excellent service. Streamlined order processing and improved restaurant efficiency by 20%.
Cafeteria Assistant
Al Jamea Tus Saifiyah
Jun 2021 - Mar 2022 (9 months)
Managed meal preparation for 500 students daily with a 98% accuracy in portion control. Reduced food wastage by 20% and maintained a 95% customer satisfaction rating.
Waitress
Kuku Foods Kenya
Jan 2018 - May 2019 (1 year 4 months)
Welcomed customers and aided in order placement, contributing to a 100% cleanliness standard adherence. Mentored new team members, improving team competency by 95%.
Junior Waiter
PrideInn Hotel
Sep 2017 - Dec 2017 (3 months)
Executed food handling procedures and maintained health standards. Improved customer communication by 20% and achieved a 98% customer satisfaction rating.
Education
Degrees, certifications, and relevant coursework
Moi University
Diploma, Hotel and Restaurant Management
2015 - 2017
Completed a Diploma in Hotel and Restaurant Management, focusing on the principles of hospitality, customer service, and restaurant operations.
Availability
Location
Authorized to work in
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