Christine AdhiamboCA
Open to opportunities

Christine Adhiambo

@christineadhiambo

Experienced hospitality professional dedicated to exceptional customer service.

Kenya

What I'm looking for

I am seeking a role that values customer satisfaction and offers opportunities for growth.

I am a hospitality professional with 6 years of experience in various roles within the industry. My journey began with a diploma in Hotel and Restaurant Management from Moi University, where I developed a strong foundation in customer service and operational efficiency. Throughout my career, I have consistently demonstrated my ability to inspire positivity and productivity among my colleagues, leading to remarkable customer satisfaction rates.

In my most recent role as a Restaurant Cashier at Java House Africa, I achieved a 95% customer satisfaction rate and enhanced overall restaurant efficiency by 20%. My commitment to excellence is evident in my meticulous handling of transactions, achieving a 98% accuracy rate. I thrive in fast-paced environments and take pride in fostering positive customer interactions, which has resulted in a 90% customer retention rate. I am passionate about implementing process improvements that drive efficiency and elevate the customer experience.

Experience

Work history, roles, and key accomplishments

Java House Africa logoJA
Current

Restaurant Cashier

Java House Africa

Mar 2022 - Present (3 years 2 months)

Processed customer transactions with a 98% accuracy rate and ensured a 95% customer satisfaction rate through excellent service. Streamlined order processing and improved restaurant efficiency by 20%.

AS

Cafeteria Assistant

Al Jamea Tus Saifiyah

Jun 2021 - Mar 2022 (9 months)

Managed meal preparation for 500 students daily with a 98% accuracy in portion control. Reduced food wastage by 20% and maintained a 95% customer satisfaction rating.

PH

Junior Waiter

PrideInn Hotel

Sep 2017 - Dec 2017 (3 months)

Executed food handling procedures and maintained health standards. Improved customer communication by 20% and achieved a 98% customer satisfaction rating.

Education

Degrees, certifications, and relevant coursework

Moi University logoMU

Moi University

Diploma, Hotel and Restaurant Management

2015 - 2017

Completed a Diploma in Hotel and Restaurant Management, focusing on the principles of hospitality, customer service, and restaurant operations.

Tech stack

Software and tools used professionally

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Christine Adhiambo - Restaurant Cashier - Java House Africa | Himalayas