I’m a customer-focused professional with over 3 years of experience in customer service, front office operations, administration, and hospitality. I have worked in hotel and service environments where I developed strong skills in customer communication, problem-solving, bookings, records management, cash handling, bookkeeping, and day-to-day operations.
I’m experienced with CRM and customer support tools, PMS/POS systems, email communication, social media, Microsoft Office, and online platforms. I enjoy helping customers, resolving issues efficiently, supporting onboarding, and keeping operations organized.
I’m currently pursuing a BSc in Hospitality and Tourism Management and am particularly interested in opportunities in Customer Support, Customer Success, Onboarding, Virtual Assistance, Administration, Travel & Tourism, and hospitality operations. I’m adaptable, eager to learn, and motivated by roles where I can contribute to excellent customer experiences and efficient business operations.
