Sruthi Sunil
@sruthisunil
Dedicated ServiceNow Developer delivering robust ITSM, GRC, and PPM solutions with hands-on implementation experience.
IndiaWhat I'm looking for
I am a ServiceNow Developer with five years of experience delivering medium to large-scale ServiceNow implementations across ITSM, PPM, GRC (VRM, BCM, OR), custom applications, integrations and automation. I combine deep functional and technical knowledge with hands-on development—designing workflows, REST integrations, UI Builder solutions, ATF tests and dashboards—to drive resilient, efficient operations.
Throughout my career I have led Operational Resilience and Business Continuity initiatives, executed vendor risk management lifecycles, and supported PPM at a government-owned national oil company. I prioritize proactive communication, disciplined delivery and continuous improvement to reduce downtime, streamline processes and meet stakeholder objectives.
Experience
Work history, roles, and key accomplishments
COLed development and implementation of Operational Resilience and Business Continuity strategies, conducting BIAs and creating Plan Templates to minimize downtime and improve recovery readiness across critical services.
ServiceNow Developer
Aelum Consulting Services
Apr 2023 - Apr 2023 (0 months)
Served as Admin Support and Developer for PPM at a government-owned oil company, gathering requirements, designing reports and dashboards, writing test artifacts, and optimizing project, program, and portfolio workflows.
Cloud Analyst Developer
Bluepineapple
Jan 2021 - Apr 2023 (2 years 3 months)
Implemented Vendor Risk Management for a third-party assessment service and developed custom ServiceNow solutions using REST APIs, transform maps, scheduled jobs, and scripts to streamline assessment data ingestion.
Education
Degrees, certifications, and relevant coursework
Fergusson College, Pune
Master of Science, Industrial Mathematics with Computer Applications
Grade: 9.64/10
Masters in Industrial Mathematics with Computer Applications from Fergusson College, Pune University with a GPA of 9.64/10.
UUUniversity of Pune (Savitribai Phule Pune University)
Bachelor of Science, Mathematics
Grade: 81.26%
Bachelor of Science in Mathematics from Pune University with a percentage of 81.26%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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