Sourav Manglani

I’m a business development professional who enjoys connecting with prospects, understanding their needs, and building relationships that turn into real opportunities. In my roles, I’ve consistently focused on lead generation, client communication, and keeping follow-ups organized through CRM management.

At PolicyBazaar, I spoke with customers to understand their insurance needs and helped them choose the right plans. I managed client follow-ups, updated CRM records, coordinated the policy process end-to-end from application to issuance, and handled customer queries by calls and email while maintaining quality and performance targets.

In my current business development work with Exvilo, I reach out to business owners on LinkedIn to find potential clients for Shopify and WordPress projects. I qualify leads, share detailed project briefs with the development team, and manage outreach from the first message through discovery call scheduling—continuously working to keep the sales pipeline active.

I also bring a practical, customer-support mindset from managing remote travel coordination with Dreamport, including CRM record maintenance, flight booking processing, and resolving booking changes. Alongside this, I’m self-directing my technical foundation for better communication with engineering teams, learning Java, Spring Boot, SQL, REST APIs, Git/GitHub, and Postman—because I want to grow in B2B SaaS sales with stronger product understanding.