Open to opportunities

Prasanth CR

@prasanthcr

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Experienced business development and sales professional in travel and tourism.

India

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What I'm looking for

I am seeking a sales or business-development role in travel/tourism where I can build sustainable client relationships, scale revenue, and improve sales processes within a collaborative culture.

I am an experienced business development and sales professional specializing in travel, tourism and account management, with a strong focus on building sustainable client relationships and driving growth. I have worked across B2C and B2B travel channels including MICE, aggregators, online travel platforms and corporate accounts.

My background includes field sales, inbound and outbound sales, CRM-driven lead development, itinerary design and post-sales support; I have delivered measurable results at companies such as Expedia, Leisure Travel, Ascon Travels and other travel services. I combine practical travel operations experience with negotiation skills, cross-sell/up-sell expertise and digital marketing awareness to improve revenue and customer satisfaction.

I bring customer-focused problem solving, clear internal documentation and smooth account transitions to sales support teams. I am motivated by opportunities to grow business sustainably, optimize sales processes and strengthen long-term client partnerships.

Experience

Work history, roles, and key accomplishments

Current

Sales Consultant

Current

Foodhub

May 2020 - Present (5 years 5 months)

Developed new business leads via cold-calling and CRM, maintained client relationships, and ensured smooth account transitions to sales support, supporting sustained revenue growth.

Cold Calling CRM Account Management Lead Generation Documentation Communication

Sales Executive

Aegis

May 2018 - Dec 2019 (1 year 7 months)

Handled inbound enquiries and converted them into confirmed bookings, advised customers on itineraries and travel insurance, and identified upsell opportunities to increase sales.

Inbound Sales Upselling Customer Service Travel Insurance Advising Cross Selling

Travel Sales Executive

PurpleRain

Jun 2016 - Apr 2017 (10 months)

Converted assigned CRM leads into bookings, provided budget-friendly travel solutions, negotiated with aggregators, and supported clients throughout their travel to ensure satisfaction.

Lead Conversion CRM Negotiation client support Travel Aggregator Relations

Sales Executive

Ascon Travels

Apr 2015 - Jan 2016 (9 months)

Managed field sales for corporate group travel, produced and revised itineraries, provided cost-effective solutions, and maintained ongoing client and aggregator communications.

Corporate Sales Group Travel Cost Field Sales Travel Coordination

Technical Support Executive

Sitel

Feb 2011 - Jun 2011 (4 months)

Provided inbound warranty support to US customers, troubleshot hardware issues using diagnostic tools, and advised on repair solutions and warranty options.

Technical Support Diagnostics

Customer Support Executive

Sutherland

Jun 2010 - Jan 2011 (7 months)

Supported US customers on Microsoft Windows issues via inbound calls, performed remote diagnostics, scheduled follow-ups, and recommended product or warranty upgrades.

Customer Service Scheduling Troubleshooting Cross Selling

Education

Degrees, certifications, and relevant coursework

Christ University

Master of Arts, Tourism / Tourism Business Management

2011 - 2013

Master of Arts in Tourism / Tourism Business Management with a focus on tourism operations, sustainability, and policy; completed dissertation on management and government policies.