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Sim Gonsalves

@simgonsalves

Message

I build AI-powered CRM and RevOps systems that turn clean data into faster pipeline growth.

India

Message

What I'm looking for

I'm looking to build AI-powered CRM, automation, and reporting systems that help growth-stage teams turn clean data into faster, more predictable revenue.

I build CRM and revenue operations systems for startups and growth-stage companies, turning fragmented data, spreadsheets, and outbound tools into automated, revenue-driving operations. Across Plan9.ai, Lever10, and RevOps AI, I've configured and integrated Salesforce, HubSpot, Pardot, and Marketo for diverse client portfolios.

I've cut SaaS lead response time from four hours to eight minutes and eliminated 15+ hours per week of manual data entry through a Salesforce–Marketo integration. I use AI-assisted diagnostics, predictive analytics, lead scoring, and reporting to surface pipeline insights and accelerate CRM audits.

Experience

Work history, roles, and key accomplishments

Current

RevOps Specialist

Current

RevOps AI

Oct 2025 - Present (11 months)

Deliver fractional RevOps support across CRM strategy, AI-powered automation builds, and system integrations. Apply AI tools to diagnose CRM inefficiencies and build data-driven reporting frameworks.

CRM Strategy AI Automation System Integration predictive modeling Data Driven Reporting Pipeline Forecasting

Current

Platform Expert & Data Engineer

Current

Plan9.ai

Mar 2024 - Present (2 years 6 months)

Configure and maintain Salesforce, HubSpot, Pardot, and Marketo for a diverse portfolio of clients. Integrate CRMs with third-party services for data enrichment, lead routing, and AI-assisted task automation.

Salesforce HubSpot Pardot Marketo Data Enrichment Lead Routing AI Automation Predictive Reporting Data Analysis Lead Scoring Lead Generation

Current

CRM Solutions Architect

Current

Lever10

Mar 2024 - Present (2 years 6 months)

Architect and implement CRM solutions across Salesforce, HubSpot, Pardot, and Marketo for multiple clients. Design integration frameworks connecting CRMs to outbound, enrichment, and productivity tools.

Salesforce HubSpot Pardot Marketo CRM Architecture Integration Frameworks Outbound Tools Enrichment Tools Productivity Tools

Director of Program Management & Marketing Automation

Lever10

Jun 2021 - Mar 2024 (2 years 9 months)

Owned operations management, marketing management, data-driven analysis, and lead generation across client accounts. Configured and maintained CRMs for multiple simultaneous clients with zero-downtime delivery.

Operations Management Marketing Management Data Analysis Lead Generation CRM Configuration predictive modeling AI Assisted Reporting Campaign Optimization

Marketing Operations Manager

Lever10

Mar 2011 - Jun 2021 (10 years 3 months)

Led digital marketing initiatives including email marketing, social media, SEO, and market research. Used Google Analytics to analyze web traffic and user behavior, informing data-driven strategy.

Email Marketing Social Media SEO Market Research Google Analytics Marketing Communications Data Driven Strategy

Performance Analyst & Testing Administrator

oDesk (SmileyMedia / GlobalHires)

Dec 2010 - Mar 2014 (3 years 3 months)

Conducted comprehensive data analyses using Excel to drive performance insights. Designed automated recruiting sequences that improved hiring efficacy and candidate experience.

Data Analysis Excel Recruitment Automation Performance Insights Candidate Experience

HR & Compliance Administrator

KPMG India Pvt Ltd

Jan 1998 - Apr 2001 (3 years 3 months)

Oversaw compliance reporting and maintained a comprehensive database for students and Chartered Accountants aligned to ICAI mandates. Tracked leave records, subscriptions, working hours, and critical compliance parameters.

Compliance Reporting Database Management Leave Tracking HR Administration ICAI Standards