Shreyansh Prakhar

I am a dedicated customer support executive with a strong background in resolving customer issues efficiently and compassionately. My experience at TTEC India has equipped me with the skills to handle a high volume of inquiries, maintaining a remarkable accuracy rate. I take pride in my ability to improve customer satisfaction, having successfully boosted the score by 15% within just six months of joining.

My role involved not only resolving customer inquiries through various channels such as chat, email, and social media but also creating new talking points to enhance the customer experience. I thrive in challenging environments and am eager to grow professionally while providing exceptional service. My educational background, with a Bachelor's degree in Arts, complements my practical experience in customer support.