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Shilpa Sivadas

@shilpasivadas

Senior Project & Product Manager at Rituals leading a global Store Lifecycle Management implementation.

At Rituals Cosmetics (B Corp™), I’m leading the end-to-end implementation of a Store Lifecycle Management platform and driving ServiceNow discovery and requirements definition across global retail operations.

I own product delivery across Store and Marketing Operations, coordinating sprint cycles, business analysis capacity, and data product priorities across teams.

At Hewlett Packard Enterprises, I led technology programme delivery across EMEA and APAC, including Oracle WMS and ERP environments. I drove a 30% operational efficiency improvement through structured governance and standardised reporting.

At Deloitte Consulting, I supported an Oracle Retail ERP implementation and coordinated a cutover command centre across 11 cross-functional teams. I also built dashboards and trackers that reduced manual reporting effort by 25%.

Experience

Work history, roles, and key accomplishments

Current

Senior Project & Product Manager

Current

Rituals Cosmetics

Jul 2026 - Present (3 months)

Leading end-to-end implementation of a Store Lifecycle Management platform and owning product delivery across store and marketing operations. Managing vendor relationships, SLAs, and driving ServiceNow discovery and requirements definition.

Project Management Product Management ServiceNow Vendor Management Stakeholder Management Agile Sprint Planning Data Delivery Cross functional Coordination

Technical Project Manager — EMEA & APAC

Hewlett Packard Enterprises

Jul 2023 - Dec 2025 (2 years 5 months)

Led end-to-end programme delivery across technology implementations and digital transformation initiatives spanning EMEA and APAC. Managed scope, budget, timeline, risks, and dependencies across cross-functional workstreams including Oracle WMS and ERP environments.

Project Management Digital Transformation Oracle WMS Oracle ERP PMO Stakeholder Management Process Improvement Governance Reporting Coaching Training Operational Excellence

Business Technology Analyst

Deloitte Consulting

May 2021 - Jun 2023 (2 years 1 month)

Supported delivery of a multi-million-dollar Oracle Retail ERP implementation for a major US retailer, contributing to requirements gathering, solution design, and testing oversight. Coordinated a 24/7 cutover command centre across 11 cross-functional teams during global go-live.

Oracle Retail Requirements Gathering Solution Design Testing Cutover Management Data Analysis Dashboarding Change Management Stakeholder Engagement Workshop Facilitation

Education

Degrees, certifications, and relevant coursework

Christ University

MBA, Lean Operations & Systems

2019 - 2021

Grade: 9.03/10

Activities and societies: MBA Cultural Coordinator (2019–2021)

MBA in Lean Operations & Systems with First Class with Distinction, achieving a grade of 9.03/10. Served as MBA Cultural Coordinator from 2019 to 2021.