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Results-driven Customer Success professional with over 10 years of experience.
Experience
Strategic Accounts Director
Augmedix
Dec 2024 - Present (11 months)
Senior Principal Customer Success Manager
Unqork
Nov 2021 - Sep 2023 (1 year 10 months)
Principal Customer Success Manager
Qualtrics
Jul 2020 - Nov 2021 (1 year 4 months)
Manager - Management Consultant
Cognizant
Jul 2018 - Jul 2020 (2 years)
Senior Consultant - Management Consultant
Deloitte
Mar 2015 - Jul 2018 (3 years 4 months)
I am a Strategic IT Program Management Director driving large-scale digital transformation and measurable business value.
Experience
Senior Director, Digital Technology
CBRE
Jan 2022 - Jan 2024 (2 years)
Project Manager Director
CBRE
Jan 2016 - Jan 2022 (6 years)
Director of Business Services
Colyar Technology Solutions
Jan 2015 - Jan 2016 (1 year)
Logistics-focused business analyst driving efficiency and data-driven supply chain solutions.
Experience
Senior Operations Executive
Esskay Elevators
Business Development Manager
MNV Digital Marketing
Business Development Specialist
I am a logistics manager optimizing supply chains and reducing costs.
Experience
Logistics & Warehouse Manager
Solid Gold LLC
Jan 2022 - Present (3 years 10 months)
Logistics Manager
Tiger Supplies
Jan 2020 - Jan 2022 (2 years)
Logistics Lead
C + A Global
Jan 2017 - Jan 2020 (3 years)
I am an experienced quality assurance leader in pharmaceutical and 3PL compliance.
Experience
Quality Assurance Supervisor
Arvato Bertelsmann
Mar 2018 - Nov 2018 (8 months)
Detailed administrative professional with experience in logistics and supply chain management.
Experience
Operations
The Betesh Group
Jun 2023 - Present (2 years 5 months)
Assistant Manager
Material Imports
Jun 2021 - Feb 2023 (1 year 8 months)
Experienced customer support professional skilled in KYC, seller and supplier escalation management.
Experience
Senior Customer Relationship Executive
One Point One Solution
Oct 2023 - May 2024 (7 months)
Senior Supplier Support Executive
Meesho
Jul 2022 - Feb 2023 (7 months)
Flipkart Seller Support Executive
Startek
Jul 2021 - Jul 2022 (1 year)
Operations and warehouse management professional with expertise in inventory control and logistics execution.
Experience
Operations & Warehouse Manager
Daraz - Alibaba Group
Jan 2021 - Present (4 years 10 months)
Bilingual logistics and operations leader driving efficiency in 3PL, warehousing, and last-mile delivery.
Experience
Independent Transportation Professional
Independent
Jan 2023 - Present (2 years 10 months)
Contract Advisor
Home Delivery Link
Feb 2023 - May 2023 (3 months)
Senior Operations Manager
Result-driven logistics and supply chain specialist delivering cost savings and operational improvements.
Experience
Logistics & Supply Chain Specialist
BASF East Africa Ltd
Jul 2018 - Present (7 years 4 months)
Student Consultant
Tetra Pak
Mar 2018 - Jun 2018 (3 months)
Customer Service Executive
Total Energies
May 2017 - Aug 2017 (3 months)
Results-driven Supply Chain & Logistics Senior Manager with 10+ years of experience.
Experience
Transportation Area Manager
Shipbob
Nov 2024 - Present (1 year)
Transportation Manager
J.B. Hunt
Sep 2023 - Nov 2024 (1 year 2 months)
Transportation Instructor
U.S. Army
I am an experienced supply chain professional specializing in 3PL/4PL logistics, freight forwarding, and customer experience.
Experience
Customer Experience Consultant
Maersk Lanka
Apr 2024 - Present (1 year 7 months)
Key Account Executive
Media Monkey (Pvt) Ltd
Dec 2022 - Mar 2024 (1 year 3 months)
Digital Marketer
Logistics expert skilled in supply chain, data analysis, and process optimization.
Experience
Logistics Manager
G-Star RAW
Jan 2023 - Jan 2024 (1 year)
Logistics and Operations Associate
G-Star RAW
Jan 2021 - Jan 2023 (2 years)
Supply chain leader driving network optimization, automation, and multi-country operational scaling.
Experience
Senior Director, SC Network
byrd Technologies GmbH
Aug 2023 - Present (2 years 3 months)
Director, SC Network Management
byrd
Feb 2023 - Aug 2023 (6 months)
Director of Logistics
Supply chain and logistics manager driving cost-efficient international operations and supplier networks.
Experience
Manager of Supply Chain
ShineOn
Jun 2024 - Present (1 year 5 months)
Operaciones Analyst
Arthrex
Feb 2023 - Mar 2024 (1 year 1 month)
Senior Logistics Assistant
Operations manager specializing in warehouse optimization, logistics efficiency, and data-driven decisions.
Experience
Operations Manager (Warehouse)
My Muse India Pvt Ltd
Jan 2022 - Present (3 years 10 months)
Design Engineer
Ewac Alloys Ltd
Jan 2019 - Dec 2022 (3 years 11 months)
I am a CX and logistics specialist driving customer satisfaction and operational efficiency across crypto and 3PL/4PL.
Experience
Founder
Self-Initiated Project
Jan 2023 - Feb 2025 (2 years 1 month)
Client Program Manager
Maersk
Oct 2022 - May 2023 (7 months)
Customer Support Specialist
Blockchain.com
Nov 2021 - Oct 2022 (11 months)
Logistics Analyst & EXIM Operations Specialist with 6.5+ years experience.
Experience
Assistant Manager - City Logistics
Flipkart India Private Limited
Apr 2024 - Present (1 year 7 months)
SCM Analyst
Renault India Private Limited
Apr 2022 - May 2024 (2 years 1 month)
Senior Operations Officer
Elixa Technologies
Operations and logistics leader driving safety, productivity, and continuous improvement.
Experience
Logistics and Operations Manager
Kroger GDC
Jan 2024 - Present (1 year 10 months)
Floor Operations Manager
Wal-Mart MECH GDC
Jan 2022 - Jan 2024 (2 years)
Operations Manager
Amazon
Result oriented professional with over 10.8 years’ experience in Logistics,
Experience
Logistics Manager
Inara Logistics
May 2023 - Present (2 years 6 months)
Supply Operation Manager
Quality Maritime Provider LDA
Jul 2017 - Present (8 years 4 months)
Assistant Operation Officer
Solution Manager
FPX
Jan 2014 - Jan 2015 (1 year)
Consulting Manager
Oracle
Jan 2008 - Jan 2014 (6 years)
Esskay Elevators
Billing Manager
Huffman Koos Furniture
Jan 2015 - Jan 2017 (2 years)
Mattress Firm
Oct 2021 - Oct 2022 (1 year)
Account Executive - Regional Operations
Aram Logistics
Jan 2020 - Oct 2021 (1 year 9 months)
Assistant Manager / Lead Trainer
Hospitality Management
Jan 2016 - Dec 2019 (3 years 11 months)
Procurement Graduate Trainee
Total Energies
May 2015 - Feb 2017 (1 year 9 months)
Allocation Assistant
Bollore Africa Logistics
Jul 2014 - May 2015 (10 months)
Oct 2020 - Sep 2023 (2 years 11 months)
Operations Manager
U.S. Army
Jul 2015 - Jul 2020 (4 years 11 months)
Axiata Digital Labs
Sep 2021 - Aug 2022 (11 months)
Business Development Executive
Voigue Pty Ltd
Aug 2021 - Mar 2022 (7 months)
byrd
Jul 2021 - Feb 2023 (1 year 7 months)
Head of Logistics
byrd
Sep 2018 - Jul 2021 (2 years 10 months)
Operations Manager
byrd
Dec 2016 - Aug 2018 (1 year 8 months)
International Federation of the Red Cross and Red Crescent
Dec 2020 - Dec 2022 (2 years)
Tactical Logistics Specialist
Schlumberger SLS Distribution
Sep 2018 - Apr 2020 (1 year 7 months)
Logistics assistant
Trade Alliance Corporation
Aug 2016 - Aug 2018 (2 years)
Europe Control Tower Coordinator
Maersk
Aug 2021 - Oct 2022 (1 year 2 months)
Customer Experience Partner
Maersk
May 2019 - Aug 2021 (2 years 3 months)
Jun 2021 - May 2024 (2 years 11 months)
Operations Officer
Econship Tech Private Limited
Dec 2018 - May 2024 (5 years 5 months)
Medical Billing Specialist
Inventurus Knowledge Solutions Pvt Ltd
Jun 2018 - May 2024 (5 years 11 months)
Jan 2021 - Jan 2022 (1 year)
Terminal Manager
Norfolk Southern / Genesee & Wyoming
Jan 2006 - Jan 2021 (15 years)
Valley Minerals
May 2015 - Present (10 years 6 months)
Business Associate
ACE Logistics Specialist Canada
Feb 2014 - Present (11 years 9 months)