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lunga mkhwanazi

@lungamkhwanazi

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Tech-Driven Program Manager Expert

Netherlands

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What I'm looking for

I seek a role that fosters innovation and supports strategic growth initiatives.

I am a Technology Enthusiast, Dynamic and results-driven Program Manager with over a decade of experience leading complex, high-impact programs within the financial services sector. Proven expertise in driving system implementation, IT Transformation, migration, software development, and including the implementation of PMO Framework, regulatory standards, fostering a data-driven culture, and ensuring alignment with organizational goals. Adept at managing multi-disciplinary, international teams and engaging with C-suite, regulatory bodies to achieve project delivery while mitigating risks. Skilled in strategic planning, risk management, and stakeholder engagement, with a strong track record of delivering enterprise-level projects on time and within budget. A quick thinker and natural leader committed to driving organizational transformation through data and analytics excellence.

Experience

Work history, roles, and key accomplishments

Current

Director of Projects and Application Support

Current

Executive LIS

Nov 2023 - Present (1 year 10 months)

Leading the strategic execution of Lab Information Management System (LIMS) implementations for small to medium laboratories across Africa, overseeing IT infrastructure, and ensuring compliance with industry standards.

Project Management Infrastructure LIMS Quality Assurance Client Engagement

Current

Program Manager

Current

Booking.com

Sep 2023 - Present (2 years)

Leading cross-functional teams in the implementation of the TVP program, driving organizational change initiatives, and managing program documentation and governance.

Program Management Stakeholder Engagement Risk Assessment Change Management Governance

Program Manager

ACT Commodities Group BV

Jul 2023 - Jul 2023 (0 months)

Led large-scale migration and regulatory compliance projects, driving system upgrades and establishing PMO frameworks within the financial services sector.

Regulatory Compliance Agile Methodologies Vendor Management

Global Digital Implementation Manager

Fontem Ventures B.V.

Jan 2022 - Jul 2022 (6 months)

Delivered e-commerce, ERP, and CRM solutions across multiple countries, managing end-to-end project delivery and ensuring adherence to strict timelines and budgets.

ERP Implementation Risk Mitigation Stakeholder Engagement

Digital Program Manager

Wunderman Thompson Commerce

Jan 2021 - Jan 2022 (1 year)

Led high-impact digital commerce projects, managing stakeholder engagement and resource allocation across EMEA and America, ensuring successful delivery of digital transformation solutions.

Digital Transformation Stakeholder Management Agile Project Management Team Leadership

Digital Program Manager

5CA B.V.

Jan 2021 - Jan 2022 (1 year)

Spearheaded customer service technology projects, implementing AI-driven solutions and managing HRIS and payroll solutions across multiple countries.

HRIS Implementation Project Management Compliance Management

Group IT Software Development Project Manager

Telkom SOC SA

Jan 2018 - Jan 2020 (2 years)

Led key IT projects focused on software development and operational efficiency, managing SAP upgrades and AI-driven innovations.

Software Development SAP Upgrades Agile Methodologies Cybersecurity Risk Management

Head of SADC Operations

Moro Group

Jan 2018 - Jan 2020 (2 years)

Spearheaded the creation of a new division, driving regional growth and managing high-level stakeholder relations to ensure strategic alignment.

Business Strategy Market Research Risk Management Financial Analysis

Senior Project Manager and Business Analyst

Ekasi IT Solution

Jan 2015 - Apr 2017 (2 years 3 months)

Managed projects and conducted business analysis to enhance operational efficiency and drive project success.

Project Management Business Analysis Stakeholder Engagement Process Improvement

Business Analyst and Project Manager

Eskom

Jan 2013 - Jan 2014 (1 year)

Conducted business analysis and managed projects to improve operational processes and efficiency.

Business Analysis Project Management Process Improvement Stakeholder Engagement

Consultant

EON Consulting

Jan 2011 - Apr 2012 (1 year 3 months)

Provided consulting services to enhance operational processes and drive business improvements.

Consulting Process Optimization Stakeholder Engagement Project Management

Continuous Improvement Engineer

Aberdare Cables

Jan 2010 - Jan 2011 (1 year)

Focused on continuous improvement initiatives to enhance operational efficiency and product quality.

Continuous Improvement Quality Management Process Optimization Engineering

Education

Degrees, certifications, and relevant coursework

Agile Business Consortium

Scrum Master Certification, Project Management

2020 - 2020

Completed Scrum Master Certification, enhancing skills in Agile project management methodologies and team leadership.

Tshwane University of Technology

Bachelor of Technology, Industrial Engineering

2012 -

Bachelor of Technology Degree in Industrial Engineering, focusing on the application of engineering principles to improve processes and systems in various industries.