Shifa User

Led end-to-end HR and office establishment for Denair's Jakarta branch, coordinating global stakeholders with HQ in China and implementing recruitment, payroll, BPJS administration, and immigration compliance processes.

Recruited and guided authors, reviewed manuscripts to secure contracts, and provided publisher support and editorial oversight for digital publishing projects.

Supported bank assessment projects by facilitating assessments, proofreading and quality-checking policy and SOP documents, managing competency data, and producing workflow diagrams in Visio.

Conducted training needs analysis, delivered service and cost-benefit trainings, assessed frontline staff competence, and supported onboarding and evaluation processes for sales associates.

Delivered self-development and effective communication training to first-year maritime students, improving soft skills and student engagement through structured sessions.

Assisted in administering and scoring psychological tests by observing sessions and supporting accurate scoring procedures.

Managed talent assignments and deadlines, designed bonding programs, and conducted staff assessments to support remote team productivity for a Japanese language learning platform.

Wrote and edited mental-health content and short stories for the psychology tabloid, contributing regular sections and feature pieces to campus publications.

Grade: 3.68/4.00

Activities and societies: Writer intern for Psychology tabloid, campus webinars and student organization involvement.

Completed a Bachelor of Psychology with a 3.68/4.00 GPA, focusing on psychology coursework and related practical activities.

Activities and societies: Academic exchange coursework and cross-cultural engagement.

Participated as an exchange student studying Investment and Asset Pricing, multicultural perspectives, and research methods during a short-term exchange program.