Shiela Rivera

I build AI-driven operational systems that turn founder vision into repeatable execution. Across growth-stage companies in more than 10 markets, I've removed up to 81% of manual tasks through automation, dashboards, SOPs, and integrated workflows.

At Wykco, I architected operational infrastructure from the ground up, partnered directly with the CEO, introduced automation tooling, built hiring and onboarding processes, and delivered executive reporting. I also supported operations for P&F Domestic Solutions, Emergence Software, and Gaia Homes Florida through project tracking, financial reporting, dashboards, documentation, and cross-functional coordination.

As a fractional COO and operations strategist, I create practical 90-day roadmaps, reliable workflows, and handoff playbooks teams can run independently. I work across AI agents, RAG, dashboards, CRM systems, finance operations, and system integrations to give leaders clearer decisions and more capacity to scale.