
marwyn ng
@marwynng
I build AI-enabled operations systems that help founders execute faster.
What I'm looking for
At RicFit Remote, I support U.S.-based SaaS leadership with executive operations, client success, onboarding, CRM activities, documentation, and workflow coordination. I use AI tools and automation to improve productivity, research, operational workflows, and scalable SOPs across distributed teams.
I founded and managed Alchemist Multimedia, leading client delivery, sourcing, supplier coordination, vendor negotiations, project execution, and business development. With 10+ years supporting startups, remote businesses, and executives, I turn priorities and information into actionable systems.
Experience
Work history, roles, and key accomplishments
Executive Operations & Client Success Specialist
Ricfit Remote
Jan 2025 - Present (1 year 8 months)
Support U.S. based SaaS leadership with executive operations, client success, onboarding, communications, documentation, and workflow coordination. Manage client communication, follow ups, action tracking, CRM activities, and operational documentation.
Support AI model development through structured evaluation, analysis, and quality-focused training work. Apply critical thinking and analytical judgment to AI-related tasks, evaluate outputs against defined criteria, and provide structured feedback to improve model performance.
Founder & Operations Manager
Alchemist Multimedia
Jan 2020 - Dec 2024 (4 years 11 months)
Founded and managed business operations across client delivery, sourcing, supplier coordination, project execution, and business development. Led client relationships, proposals, project planning, contractor coordination, vendor management, and service delivery.
Administrative Coordinator
Wesourcebrands Inc.
Jan 2014 - Dec 2019 (5 years 11 months)
Provided administrative and operational support within a U.S. based business environment. Coordinated communications, documentation, administrative workflows, and day to day operational requirements.
Education
Degrees, certifications, and relevant coursework
De La Salle College of Saint Benilde
Bachelor of Science, Business Administration
Bachelor of Science in Business Administration with a major in Computer Applications.
Availability
Location
Authorized to work in
Portfolio
github.com/workwithmarwynng-cloudSalary expectations
Social media
Job categories
Skills
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