Sherrilyn Ais

I am a dedicated professional with over five years of experience in the customer service sector, particularly within international call centers. My journey has equipped me with a diverse skill set, including customer care, sales, and technical support. I have also specialized in e-commerce, retail, and healthcare, where I managed plans and insurances for CVS. My commitment to excellence has driven me to excel in various roles, including human resource and recruitment.

In 2022, I transitioned to freelancing as an Executive and Administrative Assistant, focusing on medical remote assistance. My clients have included a travel nurse recruiter in Vermont and a behavioral mental health clinic in Texas. I have successfully handled tasks such as email and calendar management, patient intake coordination, prior authorization, medical billing, and claims follow-up. My proficiency in CRM, EHR, and EMR tools, along with my strong command of Microsoft Office and G-suite, allows me to deliver exceptional administrative support.