Patrizsa Jane Cinco
@patrizsajanecinco
Dedicated appointment setter with strong communication and problem-solving skills.
What I'm looking for
I am a motivated professional with a background in psychology and extensive experience in customer service roles. My journey began at TaskUs Inc., where I honed my skills as a Voice Ordering Representative, managing high volumes of customer orders and ensuring exceptional service in fast-paced environments.
Currently, I work as a part-time Cold Caller and Appointment Setter, reaching out to healthcare professionals to introduce our services aimed at improving efficiency in their practices. My ability to communicate effectively and adapt to various client needs has allowed me to secure numerous appointments and drive new business opportunities.
With a strong foundation in problem-solving and time management, I am committed to delivering results and enhancing customer satisfaction. I am eager to leverage my skills in a dynamic environment where I can contribute to team success and continue my professional growth.
Experience
Work history, roles, and key accomplishments
Cold Caller/Appointment Setter
Virtual Intelligence Services
Dec 2024 - Present (6 months)
Reached out to clinics, doctors, and practitioners to introduce services like appointment scheduling and patient management, streamlining their work and improving efficiency. Offered HIPAA certified Virtual Assistants in the medical field.
Voice Ordering Representative
TaskUs Inc.
Nov 2023 - Present (1 year 7 months)
Managed a high volume of customer orders via phone calls for fast food chains and restaurants in the US, ensuring accurate order entry. Provided excellent service to enhance the dining experience.
Email Support Representative
TaskUs Inc.
Aug 2022 - Present (2 years 10 months)
Resolved customer payment and refund issues for an e-commerce platform to ensure satisfaction and smooth transactions. Utilized Zendesk and Salesforce for efficient issue resolution.
Cold Caller/Appointment Setter
ABC Marketing Inc.
Aug 2021 - Present (3 years 10 months)
Conducted outbound calls for various industries, including legal, healthcare, and cleaning services, effectively pitching offerings and addressing client needs. Secured appointments and drove new business.
Education
Degrees, certifications, and relevant coursework
Cavite State University - General Trias Campus
Bachelor of Science, Psychology
Studied the fundamentals of psychology, covering various aspects of human behavior and mental processes. Completed coursework and projects relevant to the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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