Jhonilda Santiago

I am a dedicated virtual assistant with a passion for providing exceptional administrative and clerical support from remote locations. My experience spans various roles where I have honed my skills in email management, lead sourcing, and customer support. I thrive in fast-paced environments and excel at multitasking, ensuring that all tasks are completed with great attention to detail.

Throughout my career, I have worked with diverse clients, including healthcare accounts and retail brands, where I managed inquiries through email, social media, and live chat. My ability to adapt to different tools and platforms, such as Salesforce, Canva, and Microsoft Office, has allowed me to contribute effectively to team goals and enhance customer satisfaction.