Raquel Borja
@raquelborja
Experienced administrative professional and virtual assistant specializing in social media management.
What I'm looking for
I am an administrative professional and virtual assistant with 6+ years supporting operations, customer service, data entry, and social media management. I leverage tools like Google Workspace, MS Office, Canva, Asana, Trello, Calendly and CapCut to streamline workflows, manage calendars and grow online presence.
I have hands-on experience in billing/encoding, project and office administration, customer-facing roles in medical and retail settings, and content creation. I deliver reliable, detail-oriented support, accurate reporting, and practical process documentation to help business owners save time and stay organized.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
SKS Marketing
Jan 2014 - Jun 2017 (3 years 5 months)
Performed administrative and clerical duties including data entry, processing purchase orders and invoices, exporting KPIs, and communicating updates with supervisors to maintain smooth operations.
Receptionist / Medical Encoder
Medicus Du Laos Medical Services
Feb 2016 - Feb 2017 (1 year)
Assisted patients and visitors, segregated and encoded patient records, and managed calls and medical data entry to support clinical operations and record keeping.
Pharmacy and Clinic Staff
Medsavers Drug Inc.
Mar 2016 - Jun 2016 (3 months)
Handled dispensing, sales, inventory updates, payroll preparation, and customer assistance, ensuring correct medication dosing and accurate inventory and prescription records.
Administrative Assistant / Biller
Trimex Institute of Science and Technology
Jan 2013 - Feb 2014 (1 year 1 month)
Provided administrative support including billing, encoding, scanning, photocopying, and coordinating documents and tasks with supervisors to maintain records and workflows.
Virtual Assistant / Social Media Manager
Self Employed
Provided virtual assistant services including email and calendar management, social media content creation and posting, customer support, and data entry to help business owners stay organized and grow online presence.
Education
Degrees, certifications, and relevant coursework
TopTier Virtual Assistant Masterclass (online)
Certificate, Virtual Assistance
2025 - 2025
Activities and societies: Training in email/calendar management, data entry, and assisting in mobile medical services.
Completed an online virtual assistant certificate course covering virtual assistance skills and mobile medical services support.
Trimex Institute of Science and Technology
Undergraduate Studies, Business Administration
2014 - 2017
Activities and societies: Administrative assistant / office staff experience; billing, encoding, purchase order processing, invoicing, and Excel reporting.
Attended tertiary coursework related to business administration and office administration; completed practical administrative and clerical tasks in workplace settings.
Colegio de San Pedro
Associate in Computer Technology, Computer Technology
2007 - 2009
Activities and societies: Computer-related coursework supporting later data entry and encoding roles.
Completed an Associate in Computer Technology program with focus on computer fundamentals and applied IT tasks.
San Rafael National High School
High School Diploma, Secondary Education
2006 - 2007
Completed secondary education at San Rafael National High School.
Canlalay Elementary School
Primary School Certificate, Primary Education
2002 - 2003
Completed primary education at Canlalay Elementary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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