I am an experienced customer service professional with a strong dedication to helping customers resolve issues and providing excellent support. With 5+ years of experience in email and chat support, I have responded to all types of customer inquiries and have a proven track record of customer satisfaction. In my previous roles, I consistently maintained a high level of performance and was recognized as a top performer.
In addition to my customer service skills, I have also worked as a virtual assistant, managing various tasks and responsibilities for different companies. I have experience in appointment coordination, time management, and communication skills. I am proficient in Microsoft Office and have excellent organizational skills.
Furthermore, I have worked as a healthcare advocate, assisting members with their medical and prescription drug coverage. I have helped them set up appointments with their doctors and facilitated the process of requesting prescription refills. I am a reliable and responsible professional who can help develop and manage your company effectively.
