Sherree Thomas

Managed COVID-19 cases and conducted investigations, contacting positive residents and close contacts to provide guidance on quarantine and isolation. Provided health education, obtained symptom history, and documented pertinent information in contact tracing forms while adhering to confidentiality and data security protocols. Utilized critical thinking, problem-solving, communication, and relatio

Managed a general caseload of child support legal actions, including establishment, enforcement, and collection of payment obligations. Coordinated interviews, developed information for paternity establishment, and used various methods to locate parent assets, income, and liabilities. Evaluated financial data, responded to inquiries, prepared legal documents, and coordinated genetic tests while ad

Verified Medicare, Medicaid, and private insurance coverage information and maintained knowledge of current products and regulations. Intook patient information for durable medical equipment and respiratory products, working with outside agencies to resolve customer issues. Handled high-volume inbound and outbound calls, troubleshot issues with scripts/RX, and provided assistance to patients, phys

Reconciled and audited weekly payroll and time reporting for multiple stores and administered FMLA and employee benefits. Investigated and managed Workers Comp, EPLI, and Liability claims, processing employee onboarding and offboarding paperwork. Provided administrative support to management, supervised administrative staff, managed correspondence, maintained databases, prepared reports, and couns