SCSheila Chelagat
@sheilachelagat
Experienced Sales and Marketing Officer driving revenue growth.
KenyaWhat I'm looking for
I am an experienced Sales and Marketing Officer with a proven track record in driving revenue growth through strategic sales plans and market insights. My proficiency in modern marketing techniques, including SEO/SEM and social media, has significantly boosted brand visibility and generated valuable leads. I pride myself on being a strong communicator and negotiator, consistently closing deals and nurturing client relationships while exceeding sales targets.
Throughout my career, I have demonstrated a commitment to aligning my efforts with organizational goals, ensuring that my innovative strategies contribute to overall business success. My experience as a Social Media Marketer and Consultant has allowed me to engage with diverse audiences, creating compelling content that resonates and drives participation. I thrive in collaborative environments, working closely with cross-functional teams to enhance service delivery and achieve common objectives.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Sheria Sacco Limited
Jan 2018 - Present (7 years 6 months)
Handled customer queries via email and in-person, focusing on membership retention and satisfaction through effective communication and negotiation. Collaborated with management and sales teams to address customer needs, compile feedback, and implement service delivery improvements.
Social Media Marketer and Consultant
Kaptagat Forest Marathon
Sep 2018 - Present (6 years 10 months)
Managed and updated social media platforms including Facebook, Twitter, and Instagram with compelling content to promote sports and the Kaptagat Forest Marathon. Secured partnerships and sponsorships by engaging corporate supporters and identified key social media influencers to expand reach and engagement.
Marketing Officer
Haven Distributors
Jan 2016 - Dec 2018 (2 years 11 months)
Sourced and qualified new clients, generating business through proactive prospecting, networking, and cold-calling while managing a client portfolio. Assessed customer satisfaction post-sale and provided management with periodic and annual sales projections for informed decision-making.
Education
Degrees, certifications, and relevant coursework
C(Certified Institute of Marketing (UK)
Higher Diploma, Marketing
Obtained a Higher Diploma from the Certified Institute of Marketing (UK). This education provided a strong foundation in marketing principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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