Sheila ChelagatSC
Open to opportunities

Sheila Chelagat

@sheilachelagat

Experienced Sales and Marketing Officer driving revenue growth.

Kenya
Message

What I'm looking for

I am seeking a dynamic role that fosters collaboration, encourages innovative marketing strategies, and offers opportunities for professional growth.

I am an experienced Sales and Marketing Officer with a proven track record in driving revenue growth through strategic sales plans and market insights. My proficiency in modern marketing techniques, including SEO/SEM and social media, has significantly boosted brand visibility and generated valuable leads. I pride myself on being a strong communicator and negotiator, consistently closing deals and nurturing client relationships while exceeding sales targets.

Throughout my career, I have demonstrated a commitment to aligning my efforts with organizational goals, ensuring that my innovative strategies contribute to overall business success. My experience as a Social Media Marketer and Consultant has allowed me to engage with diverse audiences, creating compelling content that resonates and drives participation. I thrive in collaborative environments, working closely with cross-functional teams to enhance service delivery and achieve common objectives.

Experience

Work history, roles, and key accomplishments

SL
Current

Customer Service Officer

Sheria Sacco Limited

Jan 2018 - Present (7 years 6 months)

Handled customer queries via email and in-person, focusing on membership retention and satisfaction through effective communication and negotiation. Collaborated with management and sales teams to address customer needs, compile feedback, and implement service delivery improvements.

KM
Current

Social Media Marketer and Consultant

Kaptagat Forest Marathon

Sep 2018 - Present (6 years 10 months)

Managed and updated social media platforms including Facebook, Twitter, and Instagram with compelling content to promote sports and the Kaptagat Forest Marathon. Secured partnerships and sponsorships by engaging corporate supporters and identified key social media influencers to expand reach and engagement.

Education

Degrees, certifications, and relevant coursework

Certified Institute of Marketing (UK) logoC(

Certified Institute of Marketing (UK)

Higher Diploma, Marketing

Obtained a Higher Diploma from the Certified Institute of Marketing (UK). This education provided a strong foundation in marketing principles and practices.

Tech stack

Software and tools used professionally

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Sheila Chelagat - Customer Service Officer - Sheria Sacco Limited | Himalayas