Annette Atyang
@annetteatyang
Determined marketing professional with a passion for customer service.
KenyaWhat I'm looking for
I am a dedicated and hardworking marketing professional with a strong commitment to delivering quality results. My experience spans various roles in customer service, sales, and financial advising, where I have honed my skills in building sustainable relationships and providing exceptional service to clients. I thrive in dynamic environments and am always ready to embrace challenges that contribute to my growth and the success of my team.
Throughout my career, I have demonstrated my ability to manage customer interactions effectively, ensuring satisfaction and loyalty. My role as a Loan Officer at ASA International has equipped me with valuable insights into financial advising and client management, while my previous positions in customer service and sales have sharpened my communication and problem-solving skills. I am passionate about leveraging my expertise to drive results and contribute to innovative solutions in the marketing field.
Experience
Work history, roles, and key accomplishments
Loan Officer
ASA International
Jan 2024 - Present (1 year 5 months)
Provided financial advice to clients and managed marketing efforts to increase the client base. Successfully planned and organized the disbursement of loans, ensuring timely delivery and effective debt collection.
Customer Service Agent
Quest Holdings
Aug 2023 - Feb 2024 (6 months)
Managed inbound and outbound customer calls, generating sales leads and identifying customer needs to ensure satisfaction. Built sustainable relationships with clients and resolved complaints efficiently.
Sales Representative
Nafasi Sacco Society Ltd
Jan 2023 - Nov 2023 (10 months)
Recruited new members through strategic initiatives and marketed Sacco products to increase member engagement. Monitored and evaluated the loan process, ensuring timely and accurate processing.
Business Development and Marketing Attaché
Kenya Revenue Authority (KESRA Department)
Sep 2022 - Present (2 years 9 months)
Managed client communications, including making and receiving calls, and updated company websites. Developed high-quality articles and managed email marketing campaigns.
Telesales Agent
Scorpio Business Center
Jan 2022 - Present (3 years 5 months)
Successfully sold products on the Jiji website and closed sales deals, maintaining records of customer calls. Monitored sales performance and responded to customer inquiries.
Accounts and Finance Attaché
The National Treasury
Jan 2021 - Present (4 years 5 months)
Examined and prepared vouchers, performed bank reconciliations, and handled revenue and deposits. Managed computer ledger systems and maintained accurate data entry and document filing.
Education
Degrees, certifications, and relevant coursework
Cardinal Otunga Girls
High School Education, General Studies
Grade: KCSE
Completed secondary education, earning the Kenya Certificate of Secondary Education (KCSE). Focused on a broad curriculum.
KUKCA University
Bachelor of Commerce, Marketing
Focused on developing marketing skills and strategies. Gained comprehensive knowledge in various aspects of commerce.
KUKCA University
Certificate, Business Management
Successfully completed the Certificate program in Business Management. Developed basic understanding of business principles.
KUKCA University
Diploma, Business Management
Completed a diploma program in Business Management. Acquired foundational knowledge in business operations and administration.
Availability
Location
KenyaAuthorized to work in
Job categories
Interested in hiring Annette?
You can contact Annette and 90k+ other talented remote workers on Himalayas.
Message AnnetteFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
